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Employee Insight
Employee Engagement
Customer Insight
Market Research
Whistleblower
Surveys
Leadership
GDPR
Data Privacy
Team Performance
Culture
Customer Engagement
Employee Engaement
Employee Journey

Forfatter

Scott Heyhoe
Luke Talbot
Jake Pryszlak | Research Geek
Andrew Cocks
Joachim Mandt Larsen
Odd Inge Hellesylt
Sara Habberstad
Frank Møllerop
Karen Wisdom
Neil Gupta | Market Research Industry Veteran
Nicola Matson | Passionate About People
Dedicated To Quality
Scott Heyhoe And Matthias Frye
The roller coaster ride of emerging technology and market research

The roller coaster ride of emerging technology and market research

Publisert 05.12.2018 Jake Pryszlak | Research Geek

Market Research

We live in a digitally-charged world. Emerging technology is transforming our daily lives as consumers, and our business lives as market researchers. Today, agility, on-demand consumer insights and data-driven decisions are more important than ever before. And that means brands need to reconsider how they approach market research.

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Why you need Agile Leaders for Agile Teams

Why you need Agile Leaders for Agile Teams

Publisert 03.12.2018 Scott Heyhoe and Matthias Frye

Team Performance Leadership Employee Engagement Employee Insight

Like all things leadership styles evolve over time. Modern leadership takes many forms, but one common trend sees leaders moving away from centralized, hierarchical, command…

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7 Ways Cultural Understanding Holds the Key to Closing the Gender Pay Gap

7 Ways Cultural Understanding Holds the Key to Closing the Gender Pay Gap

Publisert 03.12.2018 Andrew Cocks

Leadership Culture Employee Insight

In the UK, the recent reporting requirements laid out in black and white the scale of the gender pay gap. According to the first UK Gender Pay Gap report, over three quarters…

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Deliver Confidence and Empower Companies with Independent Oversight

Deliver Confidence and Empower Companies with Independent Oversight

Publisert 08.11.2018

Employee Insight Whistleblower

The workplace response to reports has understandably come under fire in light of recent high-profile scandals. Incorporating independent oversight into your corporate misconduct strategy brings an additional layer of accountability and assurance to employees (or customers) that reports matter and are being addressed.

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Secrets to 360-Degree Feedback Success

Secrets to 360-Degree Feedback Success

Publisert 07.11.2018 Nicola Matson | Passionate about people, dedicated to quality

Employee Insight Employee Engagement Leadership

There’s a lot of noise out there about the future of work and industry and it tends to fall into one of two camps. A dystopian view where we are all out of jobs or a utopian…

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Six Inventive Ways to Create an Engaging Survey UX

Six Inventive Ways to Create an Engaging Survey UX

Publisert 01.11.2018 Neil Gupta | Market Research Industry Veteran

Market Research Customer Insight

Whether you’re conducting market research to solve a specific business problem or gathering customer or employee feedback, it’s more important than ever to try and create…

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Five Things You Should Know About Continuous Listening

Five Things You Should Know About Continuous Listening

Publisert 18.10.2018 Karen Wisdom

Employee Insight Employee Engagement

The employee feedback landscape continues to gather pace with employers (and employees) increasingly recognising the benefits of ‘continuous listening’, alongside more…

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Why High-Performing Teams Need an Agile Culture to Thrive

Why High-Performing Teams Need an Agile Culture to Thrive

Publisert 18.10.2018 Andrew Cocks, Scott Heyhoe

Employee Engagement Team Performance Leadership Culture

We’re all familiar with the pressures that modern businesses face. They operate in a globalized and fast-moving landscape. Traditional hierarchical organizational structures…

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Why a Changing Workforce Calls For a Changing Approach to Employee Insight

Why a Changing Workforce Calls For a Changing Approach to Employee Insight

Publisert 12.10.2018 Scott Heyhoe

Employee Engagement Customer Insight

The world of work has changed more radically in the last five years than in the previous 50. The full-time job for life has been replaced by something altogether more transient.…

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Smart Teams Like Smart Insights

Smart Teams Like Smart Insights

Publisert 12.10.2018 Scott Heyhoe

Employee Engagement Team Performance

In today’s modern business, the command and control style of management is giving way to a flatter, more agile organizational structure. Rather than relying on rigid, strict…

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The Critical Role of Human Resources in Sexual Harassment Cases

The Critical Role of Human Resources in Sexual Harassment Cases

Publisert 09.10.2018

Employee Insight Whistleblower

As Tana Session, Forbes Human Resource Council, states, “Human resources professionals are the protectors of the company culture and the purveyors of the corporate conscious. Each employee’s life cycle begins and ends in the HR department.”

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How to create the most engaging surveys?

How to create the most engaging surveys?

Publisert 27.09.2018 Jake Pryszlak | Research Geek

Market Research

Engaging surveys are critical to driving these actionable insights. An engaging survey can increase response rates beyond 50% when compared to one that causes problems. It can then, in turn, unlock the feedback that’s invaluable to organizations.

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How Transformative Organizations Turn Headwind into Tailwind

How Transformative Organizations Turn Headwind into Tailwind

Publisert 26.09.2018 Frank Møllerop

Employee Insight Customer Insight

The pace of technological change has brought about unprecedented levels of reinvention the world over. We’ve seen fundamental changes in the workforce, the workplace, the…

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3 Signs Employee Turnover is Hurting your Company

3 Signs Employee Turnover is Hurting your Company

Publisert 19.09.2018 Luke Talbot

Employee Journey

Most companies consider their employer turnover rate a measure of how satisfied and happy their workforce is. Typically, it looks at how many people leave voluntarily over…

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Reporting Workplace Harassment: Companies Must Empower Employees

Reporting Workplace Harassment: Companies Must Empower Employees

Publisert 05.09.2018 Sara Habberstad

Employee Insight Whistleblower

There’s been no shortage of high-profile sexual harassment scandals. Companies in all industries are grappling with this issue. Convincing employees to come forward is the first challenge organizations must overcome. For that, companies need to truly empower employees. Here are five facets paramount to empowering your employees.

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3 Things to Consider When Looking for a GDPR-Compliant Vendor

3 Things to Consider When Looking for a GDPR-Compliant Vendor

Publisert 09.08.2018

GDPR Data Privacy Employee Insight Customer Insight Market Research Surveys

When it comes to data and data privacy, how can leaders “future-proof” their business? As with GDPR and similar data privacy regulations, it’s not just internal policy and practice that’s viewed under the magnifying glass. It’s also who you do business with.

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Key Components for an Effective Anti-Harassment Strategy

Key Components for an Effective Anti-Harassment Strategy

Publisert 24.07.2018

Employee Insight Whistleblower

Anonymity, accessibility, and auditable reporting are imperatives for a reliable anti-harassment strategy. The technology and solutions exist to make this a reality, empowering and transforming both employees and organizations.

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Engagement does not equal productivity, but it can

Engagement does not equal productivity, but it can

Publisert 27.06.2018 Scott Heyhoe

Employee Insight Surveys Employee Engagement

Most companies don’t have catalytic engagement from their employees. You need to enable your people and ensure they are aligned for engagement to impact productivity. That is what productive engagement looks like.

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What AI means for HR—death or glory?

What AI means for HR—death or glory?

Publisert 20.06.2018 Scott Heyhoe

Employee Insight Employee Engagement

Artificial intelligence will disrupt every industry and profession—how can HR help create and shape the hybrid workplace, where bots and robots work alongside humans?

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“No One Wants to Work in the Insurance Industry!”

“No One Wants to Work in the Insurance Industry!”

Publisert 31.05.2018 Scott Heyhoe

Employee Insight Employee Engagement

Today, the insurance and reinsurance industry faces a period of unprecedented change.

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GDPR: The Time to Ensure Compliance is Now

GDPR: The Time to Ensure Compliance is Now

Publisert 24.05.2018

GDPR Data Privacy Employee Insight Customer Insight Market Research Surveys

Here are four steps for your organization to take towards successful GDPR compliance.

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Best Practices for Whistleblowing

Best Practices for Whistleblowing

Publisert 09.05.2018

Employee Insight Whistleblower

For business leaders, how can you encourage and protect whistleblowers? And how can you leverage their insight to drive higher performing organizations? The following are four best practices recommended as a good place to start.

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An HR Director’s Guide for Unlocking the Positive Effects of Continuous Listening

An HR Director’s Guide for Unlocking the Positive Effects of Continuous Listening

Publisert 03.05.2018 Scott Heyhoe

Employee Engagement

While there is a clear business case for continuous listening, it can also bring some unique benefits to HR Directors. In this post, we’ll explore three positive effects of introducing a continuous listening program to your business.

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Data Privacy: Why GDPR Matters

Data Privacy: Why GDPR Matters

Publisert 26.04.2018

GDPR Data Privacy Employee Insight Customer Insight Market Research Surveys

Facebook CEO Mark Zuckerberg stood before the US Senate in a two-day multi-hour hearing in the aftermath of the Cambridge Analytica debacle. Among a mass of questions on how data and technology has been and will be used, a principal, resounding and reoccurring topic among the questions were around the themes of data privacy, abuse, protection and use.

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Why you Need to Transform the Speed of Feedback

Why you Need to Transform the Speed of Feedback

Publisert 24.04.2018 Luke Talbot

Employee Insight Customer Insight Market Research

Whether it is in business or our personal lives, the pace of change is accelerating. News, politics and company fortunes are becoming more and more difficult to predict, meaning…

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Ny Guide: 2018 Nordisk salgstrendrapport

Ny Guide: 2018 Nordisk salgstrendrapport

Publisert 01.02.2018

I 2018 Nordic Sales Trends Report kan du lese om de største utfordringene nordiske selgere står overfor.

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5 overraskende statistikker om digital kundeopplevelse

5 overraskende statistikker om digital kundeopplevelse

Publisert 15.12.2017 Odd Inge Hellesylt

Customer Insight

Det kan være vanskelig å overbevise ledelsen om a ta konkrete steg mot en helhetlig kundeopplevelse.

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Tre områder ledere innen B2B-salg bør forstå

Tre områder ledere innen B2B-salg bør forstå

Publisert 28.11.2017

Som salgsleder har du et stort ansvar innenfor: Kundetilfredshet, trening av selgere og utvikling av kvaliteten på salgsprosessen. Alle disse er direkte relatert til det aller viktigste, nemlig salgsresultatet.

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6 årsaker til hvorfor medarbeiderundersøkelsen din ikke fungerer

6 årsaker til hvorfor medarbeiderundersøkelsen din ikke fungerer

Publisert 21.11.2017

Employee Insight

Medarbeiderundersøkelser er en viktig ressurs for organisasjoner på grunn av innsikten den kan gi i forhold til feedback og potensielle problemer. Innsiktene fra en slik undersøkelse kan identifisere eksisterende problemer og gi tidlig varsel om potensielle nye utfordringer. Likevel er det mange undersøkslers om ikke leverer god nok innsikt, og dermed gir full verdi. Vi undersøker hvorfor dette skjer, og hva du kan gjøre for å øke sannsynligheten for å få verdifull innsikt gjennom dine interne undersøkelser.

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Tren selgerne dine som om de var et fotballag

Tren selgerne dine som om de var et fotballag

Publisert 16.11.2017

Salgsteam blir ofte sett på som en gruppe med individer, men det er ikke uten grunn at de kalles et team. Salg er nemlig teamarbeid, akkurat som fotball eller andre idretter med to eller flere spillere. Allikevel ser vi ofte på selgere som ensomme ulver, siden det er slik de ofte jobber – alene.

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7 store feil salgssjefer begår (og hvordan du kan unngå dem)

7 store feil salgssjefer begår (og hvordan du kan unngå dem)

Publisert 15.11.2017

Med stort ansvar følger store utfordringer. Enten du er en erfaren salgssjef, eller en dyktig selger som nylig har blitt forfremmet, så har du mest sannsynligvis opplevd noen kamper underveis for å komme dit.

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De 6 viktigste verktøyene for salgssjefer

De 6 viktigste verktøyene for salgssjefer

Publisert 15.11.2017

Hvis du vil bli en vellykket salgssjef innenfor bedriftssalg holder det ikke å kun lene seg på CRM-systemet.

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Hvorfor forbedring av bedriftskulturen begynner med tilbakemeldinger fra medarbeidere

Hvorfor forbedring av bedriftskulturen begynner med tilbakemeldinger fra medarbeidere

Publisert 02.11.2017

Bedriftskulturen er kjernen i hvordan organisasjonen din fungerer. Det påvirker alle beslutningene du gjør, og til slutt om strategien din vil lykkes eller mislykkes. Både…

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10 Tips for å bygge effektive kundeundersøkelser

10 Tips for å bygge effektive kundeundersøkelser

Publisert 22.08.2017 Joachim Mandt Larsen

Customer Insight

Gjør du det riktig? Her er 10 tips for å skape effektive kundeundersøkelser som gir deg den innsikten du leter etter

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Onboarding i det nye arbeidslivet

Onboarding i det nye arbeidslivet

Publisert 26.06.2017

Employee Engagement

Tar du vare på dine ansatte? Les mer om hvordan onboarde de ulike generasjonene

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Hvordan utvikle tilbakemeldingene fra dine ansatte fra taktiske til strategiske

Hvordan utvikle tilbakemeldingene fra dine ansatte fra taktiske til strategiske

Publisert 26.06.2017

Employee Insight

Hvordan skape en 3-årsplan som hjelper organisasjoner å maksimere fordelene av å håndtere og bruke tilbakemeldinger fra ansatte ved å oppnå fremsynsdrevne tilbakemeldinger

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Årlig medarbeiderundersøkelse – noe av gevinsten uteblir når du ikke bruker riktig teknologi

Årlig medarbeiderundersøkelse – noe av gevinsten uteblir når du ikke bruker riktig teknologi

Publisert 15.06.2017

Employee Engaement

Lær 5 måter teknologi kan forbedre din årlige medarbeiderundersøkelse

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Tre steg for å oppnå den beste kundeopplevelsen

Tre steg for å oppnå den beste kundeopplevelsen

Publisert 09.06.2017

Customer Engagement

Kundeopplevelse er en prioritet for de fleste selskaper, men mange sliter med å innse sitt fulle potensial på dette området. Følg disse tre stegene for å gi den beste kundeopplevelsen.

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