Continuous Listening: How to get started

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Continuous Listening: How to get started

Veiledninger

Getting started with continuous listening is really quite simple. All you have to do is help the management team understand how quickly the investment will pay itself back—the rest will pretty much take care of itself. In this free guide, we’ll help you get started with continuous listening in no time!

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Informasjonsskriv

Questback, a global leader in experience management, has entered into a new strategic agreement with Agenda Consulting, a leading research consultancy that helps not-for-profit organisations develop and sustain the highest levels of employee and volunteer engagement.

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Press release: Questback partners with Agenda Consulting

Presse

Questback, a global leader in experience management, has entered into an exciting new partnership with a major global airline to deliver the company’s bi-annual engagement pulses to their 40,000 strong workforce, capture experience data from their onboarding and exit interviews process as well as undertake timely departmental deep dives.

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Press Release: Questback Takes Flight with Global Airline

Presse

Collecting employee feedback and understanding the employee experience is growing in importance, with over three-quarters (78 percent) of UK HR professionals questioned in research expecting it to become even more important to their organisation within the next three years. However, progress is being held back by competing priorities and a lack of readiness to change how HR teams collect and act on employee insights.

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Press Coverage: Optimising Employee Feedback | HRD |

Presse

We're now working with the Automobile Association (the AA), a British motoring association that provides roadside assistance and financial services, to deliver additional employee feedback and continuous listening to the firm’s workforce. Read all about it.

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Press Release: Questback to drive improved Employee Experience insights for the AA

Presse

The best companies are powered by highly motivated happy teams. We recently spoke to 150 HR professionals about their views on employee engagement and experience. Check out our infographic for a snapshot of their answers.

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Exceptional Employee Experiences

Infografikk

"Vi ville ha en enkel måte å sende ut undersøkelsen til våre kunder» forteller Charlott, «samt et dashboard der det var enkelt for ledere å bryte ned sitt resultat på et relevant nivå.» Valget av samarbeidspartner falt på Questback."

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VERDENSKLASSE MED KUNDEN I FOKUS

Casestudier
Strong Leaders Drive Transformation

Democratize 360-feedback with Questback Leadership 360 ✓ Successfully develop leaders across the modern organization through 360-degree leadership feedback ✓ Solution Sheet ➨ Free Download

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Strong Leaders Drive Transformation

Løsningsark

We're excited to announce that we've entered into a strategic investment agreement with Ipsos. The agreement will help customers of both our companies leverage the power of continuous listening, transparent dialogue, and meaningful action in order to innovate and stay competitive in an increasingly digitized world.

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Press Release: Questback and Ipsos announce strategic agreement

Presse

Questback, a global leader in enterprise feedback management, today released Qubie 2.0, a popular team performance app for Microsoft Teams that helps teams collaborate better with new features and tools.

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Qubie 2.0 - The Power of Integrated Feedback for Team Performance for Microsoft Teams

Presse

Questback names Maurice L Milton as the New President and General Manager of North America Sales and…

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Press Release: Questback names Maurice L Milton as the New President and General Manager of North America Sales and Field Operations

Presse

We’re very proud to be featured in HR Tech Outlook Magazine’s Top 10 annual listing of companies recognized as being at the forefront of tackling customer challenges. In this short article, our CEO Frank Møllerop shares his passion for the power of feedback.

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PRESS COVERAGE: THE SKY IS THE LIMIT | QUESTBACK IN THE TOP 10 CLOUD SOLUTION PROVIDERS

Presse

Vi søker en Teknisk Prosjektleder som skal lede implementeringsprosjekter for Questback i Norge. Du…

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Teknisk Prosjektleder Norge

Karriere

Given our passion for all things survey and all things customer, here are a few of our favorite tips for creating topnotch customer surveys.

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Ten Top Tips to Boost your Customer Survey Response Rates

Infografikk
Eliminating Complacency to Close the Gender Pay Gap

Gender inequality and the resulting pay gap threaten business competitiveness and corporate reputation. It’s vital that companies achieve a closer gender balance if they are to innovate and benefit from a diverse workforce.

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Eliminating Complacency to Close the Gender Pay Gap

Informasjonsskriv

New data from Questback shows that employees believe that they work for a meritocracy, despite evidence of a gender pay gap.

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Survey of US Financial Sector Reveals Complacency in Gender Pay

Presse

Location: Cologne, Stockholm or Oslo Department: Legal As of now we are seeking for our team in Cologne,…

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Legal Counsel - Global Operations

Karriere
Touchstone Research

In today’s digitally-charged economy, agile and innovative insight is the difference between success and failure.

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Touchstone Research

Casestudier

The rules are changing. Test your sexual harassment policy against the Nevada Gaming Control Board's proposed 16-point checklist. How does your sexual harassment policy match up?

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Raising the Bar: Harassment in the Workplace

Infografikk

As a leading feedback technology company, we regularly hear common frustrations around annual employee…

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Annual Engagement Surveys: Why Fortune Favors the Brave

Videoer
Reimagine How Teams Collaborate with Qubie for Microsoft Teams

Smarter teams make smarter business. Revolutionize your team's performance with Qubie for Microsoft Teams.

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Reimagine How Teams Collaborate with Qubie for Microsoft Teams

Løsningsark

Gender Pay Gap reporting data shows a 27% disparity in favor of men in the UK financial services sector, significantly higher than the national average of 18%. This disparity is largely caused by the fact that male employees are more likely to reach to senior positions that command higher salaries. Our resident assessment psychologist, Andrew Cocks, talks to HR Review about why that is.

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Press Coverage: Cultural bias underpins the Gender Pay Gap in UK financial services

Presse

Questback launches its team performance app for Microsoft Teams. The app meets a growing demand for organizations to optimize team performance through stronger teamwork, communication and collaboration at a time when the workplace itself is rapidly evolving to become more remote, agile and transient.

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Questback sets sights on improving team performance with an integrated feedback solution in Microsoft Teams

Presse

Getting your organization to the next level starts with having a motivated and switched on sales team…

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Supercharge your salesforce with Salepulse

Løsningsark
Mastering the Survey Experience

How to Create Engaging Surveys that Drive Results In today’s experience economy, your surveys are…

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Mastering the Survey Experience

Videoer

The world around us is changing with even the most traditional of industries being disrupted by globalization,…

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Future of Work: Your People are your Future

Infografikk

To thrive in today’s evolving business landscape, companies need to become transformative organizations…

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Disrupting the Disrupters

Infografikk
How to Create Engaging Surveys to Drive Transformative Results

In today’s experience economy, your surveys are the key to driving engagement, increasing quality response…

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How to Create Engaging Surveys to Drive Transformative Results

Infografikk
Creating a Winning Sales Team

  Most of the time, companies are familiar with the quantitative results of sales meetings. But the…

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Creating a Winning Sales Team

Veiledninger
The Role of Culture in Closing the Gender Pay Gap

Gender Pay Gap threatens business competitiveness, now and even more so in the future. Over three quarters…

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The Role of Culture in Closing the Gender Pay Gap

Informasjonsskriv
Agile teams call for agile leaders

Command or coach? Lead or empower? How an agile leader chooses the right course for business survival…

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Agile teams call for agile leaders

Webinarer
Mastering the Survey Experience

In an industry valued at $44.5 billion dollars globally, re-engaging your audience is critical. The days of boring surveys are gone (or they should be!) as market researchers embrace innovation and digital transformation. So, how can you capture more authentic, honest and insightful data?

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Mastering the Survey Experience

Webinarer
Improving Operational Safety & Reducing Risk

THE KEY LIES WITH PEOPLE Failures and incidents account for 3.9% of global GDP—a $3 trillion cost.…

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Improving Operational Safety & Reducing Risk

Videoer
Improving Operational Safety & Reducing Risk

Creating a cohesive safety and risk management strategy is easy. Executing that strategy across multiple sites, a multitude of factors and diverse ecosystem is difficult. Safety must be embraced from the boardroom to the frontline—an ongoing challenge that organizations globally must tackle head on.

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Improving Operational Safety & Reducing Risk

Infografikk
Powering Transformative Organizations

To thrive in today’s evolving business landscape, companies need to become transformative organizations…

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Powering Transformative Organizations

Informasjonsskriv

Case Study: How a leading telecommunication provider improves employee satisfaction

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Telecommunications

Casestudier
Continuously Listen to Continuously Improve

Listening to employees drives organizational performance

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Continuously Listen to Continuously Improve

Videoer
MySafety

Leverage proactive operational & EHS insight to reduce risk and increase safety and performance

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MySafety

Løsningsark
Press Release: Tate & Lyle Appoints Questback to Deliver a Continuous Listening Program

New York City, New York – July 23, 2018 – Questback, the global leader in enterprise feedback management,…

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Press Release: Tate & Lyle Appoints Questback to Deliver a Continuous Listening Program

Presse
The HRSouthwest Conference: Navigating Change

Oct 14 – 17, 2018 | Fort Worth Convention Center

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The HRSouthwest Conference: Navigating Change

Eventer
Ensuring Operational Safety from Within

Leverage proactive worker insight to reduce operations risk

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Ensuring Operational Safety from Within

Webinarer
How to Manage Agile Teams With Innovative Self-Service Surveys

A change of company structures: The importance of teams as smallest entity organizations increases. With…

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How to Manage Agile Teams With Innovative Self-Service Surveys

Webinarer

In this news article, Frank Møllerop, our CEO, outlines Questback’s IT transformation journey as we…

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Press Coverage: Get Ready for Microservices with a Phased Approach
| The New Stack |

Presse
Changing Today: The Workplace Revolution

No industry is unscathed by the often very-public outings of corporate misconduct, discrimination and harassment. Now is the time for business leaders and owners to take action.

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Changing Today: The Workplace Revolution

Videoer

"No one person, including executives, has all the answers, especially in today’s complex business environment.”…

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Listening to employees drives organizational performance

Infografikk
Data Privacy Matters: A Video Guide to the GDPR

"Nearly 70% feared they wouldn't meet the GDPR deadline; only 15% of companies were prepared on May…

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Data Privacy Matters: A Video Guide to the GDPR

Videoer
Egon Restaurant

Implementing Questback’s Enterprise Feedback Suite in Egon restaurants’

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Egon Restaurant

Casestudier

The role of HR in an AI-driven world   Artificial intelligence will disrupt every industry and…

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Crosstalk | Rise of the (Ro)bots

Webinarer

Data privacy impacts data-driven insights. This is what you need to know when it comes to collecting insight under the GDPR.

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Data Privacy Matters: A Quick Guide to the GDPR

Infografikk

Questback Announces the Appointment of Nicola Matson as the New Vice President of Global Product Management.

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Press Release: Questback Announces the Appointment of Nicola Matson as the New Vice President of Global Product Management

Presse
Continuous Listening – be careful what you wish for

In today’s agile and fast-paced workplace, it’s no wonder that human resources professionals are…

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Continuous Listening – be careful what you wish for

Webinarer

With Questback, it’s simple—the new Spring release includes GDPR-compliance features to ensure unhindered access to customer, employee and market insight.

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The Smart Choice: Questback Launches GDPR Support in its New Spring Release

Presse

"Highly engaged employees are 38% more likely to have above-average productivity"

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Bridge the Gap Between Productivity and Engagement

Webinarer
Data Privacy & Security in Surveys: New Risks, Stricter Regulations & Intense Governance

Gathering Insight Under GDPR

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Data Privacy & Security in Surveys: New Risks, Stricter Regulations & Intense Governance

Webinarer

Retiring baby boomers have left a gap in the insurance industry, and firms are struggling to attract suitable talent to fill it.

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How the insurance industry can attract and retain new talent
| BenefitsPRO |

Presse

How do you measure customer experience? Would you rank among the market leaders or the laggards when it comes to delivering seamless customer experiences? In this free guide, we’ll help you assess your CX analytics maturity and get ready for the next wave of customer experience analytics with 7 practical steps.

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From Insight to Action – A 7-step program for better CX analytics

Veiledninger

At Questback, we take privacy, security and compliance very seriously. The customer and employee insights you collect will be governed by GDPR. Are you prepared?

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GDPR Compliance in Questback EFS and Essentials

Løsningsark
How to Attract the Brightest and the Best to the Insurance Industry

The insurance industry is working hard to attract new talent—but it needs to take more decisive action to ensure the brightest and the best can find rewarding careers in this exciting sector. The basis of this white paper, insurance industry leaders hotly debated the employment crisis at a Questback-hosted roundtable in London.

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How to Attract the Brightest and the Best to the Insurance Industry

Informasjonsskriv

Questback featured in the BRC's The Retailer Magazine, "Why it is time to focus more on employee intelligence in retail.”

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Press Coverage: Why it is Time to Focus More on Employee Intelligence in Retail
| BRC's The Retailer |

Presse

Questback, a global leader in enterprise feedback management, announces its upcoming release highlights top-notch GDPR support for collecting and processing feedback data.

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Questback Adds Seasoned Privacy Counsel and Announces Top-notch GDPR Support in Upcoming Release

Presse

Getting started with continuous listening is really quite simple. All you have to do is help the management team understand how quickly the investment will pay itself back—the rest will pretty much take care of itself. In this free guide, we’ll help you get started with continuous listening in no time!

Read More

Continuous Listening: How to get started

Veiledninger
Love Your Whistleblowers, It Can Save Your Company Millions

Join corporate attorney, Sara Habberstad, General Counsel of Questback, to discuss the role of whistleblowers, the value of their insight and leveraging this knowledge within digitally-transformed organizations today to reduce enterprise risk and protect your organization.

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Love Your Whistleblowers, It Can Save Your Company Millions

Webinarer

How can you avoid a drop in productivity, profitability and staff retention just by starting to listen…

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Making the Case for Continuous Listening

Webinarer
How to navigate change successfully with employee feedback

Avoid being one of the 70% of business change initiatives that fail. Learn more…

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How to navigate change successfully with employee feedback

Webinarer

Job role We are looking to continue the expansion of the Nordic Sales organisation. We are currently…

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Account Executive

Karriere
Respondi

Managing market research panels quickly and efficiently.

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Respondi

Casestudier

Crosstalk Del 3: Topp talent er ikke nok – Topp team er svaret

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Topp talent er ikke nok – Topp team er svaret

Webinarer

Crosstalk Del: Klem en Millennial – De trenger feedback 4 ganger om dagen!

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Klem en Millennial – De trenger feedback 4 ganger om dagen!

Webinarer

Crosstalk del 1: Det endrende forholdet mellom ansatte og arbeidsgivere

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Delingsøkonomi – Det er verdt å bry seg

Webinarer

Markedsdreven teknolog med dyp forståelse for kundefokusert utvikling bidrar til Questbacks videre evolusjon.

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Questback utnevner Radu Immenroth til ny Chief Technology Officer

Presse

ESG Pulse er basert på dyp innsikt i selskapets risikoprofiler, slik at bedrifter kan håndtere og beskytte sitt omdømme, fremme lojalitet og forbedre bedriftsresultatet.

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Questback lanserer ESG Pulse - En måte å håndtere risiko på innenfor ESG

Presse

Webinar | 26. Oktober, 2017 | kl. 10:00 - PÅVIRKES REKRUTTERINGEN AV DIGITALISERING?

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PÅVIRKES REKRUTTERINGEN AV DIGITALISERING?

Webinarer

Frokostseminar 8. november, 2017 - Fra taktiske undersøkelser til strategisk innsikt i en digital verden. Er du klar?

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Fra taktiske undersøkelser til strategisk innsikt i en digital verden. Er du klar?

Eventer

Organisations can now easily listen and act on feedback across the employee journey, thanks to Employee Touchpoint

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NEW QUESTBACK EMPLOYEE TOUCHPOINT SOLUTION UNLOCKS STAFF FEEDBACK ACROSS THE EMPLOYEE JOURNEY | THE RETAIL BULETIN |

Presse

01. og 2. November 2017

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HR Forum 2017

Eventer
Danfoss

Samle tilbakemelding fra ansatte for å gjennomføre spesifikke tiltak og oppnå reell forandring

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Danfoss

Casestudier

Å lede et salgsteam er og har alltid vært en utfordring. Vår anbefaling er å la kundenes tilbakemeldinger fra kundemøtet ligge til grunn for videreutvikling av selgerne.

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Skap et vinnende salgsteam

Veiledninger

  Markedsundersøkelser brukes mer enn noensinne som grunnlag for beslutningstaking, samtidig som utfordringene…

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Bli bedre enn konkurrentene - en guide for deg som jobber med markedsundersøkelser

Veiledninger

Les hvordan MøllerGruppen AS lykkes med å håndtere anonyme varsler i Questbacks løsning, ved å ha fokus på å løse saken det varsles om og ikke på varsleren

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E24: Innførte nytt varslingsystem

Presse
Employee TouchPoint

At a time of increased competition for talent, Employee Touchpoint provides organisations with detailed insight into what staff are really thinking across the employee journey.

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Employee TouchPoint

Videoer
RAG

Driving cultural change through feedback.

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RAG

Casestudier
Closing The Gap - From Annual Survey To Strategic Insight

Discussing the significant gap between the perceived importance and relevance of feedback at the strategic level, and what companies actually do.

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Closing The Gap - From Annual Survey To Strategic Insight

Videoer

Making it easy for staff to speak up in the NHS with digital technology.

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National Health Service (NHS)

Løsningsark

Addressing the communication, engagement, and feedback challenge.

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NHS Staff Community 2016

Løsningsark

Unlocking feedback insight across the employee journey.

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Employee TouchPoint

Løsningsark

Verktøyet som skal gjøre det lettere å holde på medarbeiderne

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DIGI.no: Employee TouchPoint

Presse

Ledelse er tøft. Kanskje spesielt for de unge som for første gang kastes ut i en jobb der man slites…

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Partner i Årets Unge Ledere 2016

Presse

Increasing staff retention through better onboarding feedback.

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Questback NHS Onboarding

Løsningsark
NHS Employers: Northern Devon Healthcare Trust

Engaging thousands of geographically-dispersed staff through an online community and engagement platform.

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NHS Employers: Northern Devon Healthcare Trust

Casestudier
Northern Devon Healthcare NHS Trust - Customer Video

Increasing employee engagement at Northern Devon Healthcare NHS Trust through an online community platform, known as Staff Voice.

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Northern Devon Healthcare NHS Trust - Customer Video

Videoer

A diagnostic approach for culture, linking culture to business strategy and outcomes.

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Culture Quest

Løsningsark
Decision Technology

Reducing time and cost of online survey research.

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Decision Technology

Casestudier

Portals - your digital home for feedback.

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Portals

Løsningsark

Manage complex structures simply with Orbit.

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Orbit

Løsningsark

Discussion on behaviours, beliefs, and core values of your employees and ways of making those attitudes adaptable and agile, to drive a high-performance culture.

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Five Steps To Perfecting A High-Performance Culture

Webinarer
Bank Austria

Integrating customer and employee insight into business decisions.

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Bank Austria

Casestudier
Randstad

Establishing feedback as a leadership tool.

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Randstad

Casestudier

This paper explains how culture impacts business performance, the barriers to cultural change, and how the Culture Quest Toolkit helps organisations create their own, adaptive high-performance culture now and into the future.

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Creating an Adaptive High Performance Culture

Informasjonsskriv

Discussing how the best employers are gauging workforce opinions much more regularly than once a year.

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The Future of Employee Research

Webinarer
RSA Insurance

Find out how RSA reduced costs while increasing engagement and driving significant cultural change.

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RSA Insurance

Casestudier

This whitepaper summarises the problems with current models of employee research and demonstrates the benefits that companies are receiving from new approaches.

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Increasing Engagement and Insight from Employee Research

Informasjonsskriv

Everything you need to know to conduct customer and employee surveys that grow your business.

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A Beginner's Guide To Successful Online Surveys

Veiledninger
SWISS

Undersøkelsesprogrammet for kundetilfredshet hjalp SWISS med å kanalisere investeringene til områdene der de har størst betydning for kundeopplevelsen.

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SWISS

Casestudier
Nespresso

UTFORDRINGEN. Nespresso ønsket seg en løsning for kundetilbakemeldinger som ville bidra til at bedriften…

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Nespresso

Casestudier

Beklager

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