Resource Center

Access our comprehensive library of case studies, whitepapers, webinars and more to find out how we can help you put insight at the heart of your business success.

Filter Your Results

Kate Pritchard, Head of Engagement and Leadership and Peter Wilde, Head of Employee Experience discuss Continuous Listening in these changing times and how regular feedback and taking action on employee insight are critical during these unprecedented times.

Webinar

As we navigate these uncertain times, it is critical that our leaders are at their best. But how can leaders focus on their own development when the world of work is so fast paced?

Webinar

Boden is working with Questback to transform its feedback processes, providing a centralised platform spanning customers, employees, and market research.

Case Study

Boden is working with Questback to transform its feedback processes, providing a centralised platform spanning customers, employees, and market research.

Case Study

11-12 February 2020 Ι Intercontinental O2

Event

Your organization has an intelligence of its own. If you can measure your current Org I.Q., you can see clear pathways to increase it. By increasing your Org I.Q., you increase the creativity and discretionary effort of your people. Download our whitepaper today to learn more.

White Paper

Organizational Intelligence means your organization is consistently learning and adapting faster than the rate of change. Download our solution sheet today to discover how to measure and lift your Org I.Q.

Solution Sheet

How do you encourage collaboration, grow talent and revolutionise team performance? During our webinar, we will discuss the increasing demand for more frequent measurement of Employee Experience and how the modern organisation is looking beyond the standard engagement survey.

Webinar

Why tomorrow's leaders need feedback today ✓ Plain sailing with an agile leadership feedback process ✓ Infographic ➨ Free Download

Infographic

November 28 2019 Ι America Square Conference Centre

Event

October 30 2019 | HAC Central London

Event

The best companies are powered by highly motivated happy teams. Winning the war on talent has never been more challenging. In this report on employee engagement and experience, we share the thoughts of some 150 HR professionals. Download it today.

White Paper

The best companies are powered by highly motivated happy teams. We recently spoke to 150 HR professionals about their views on employee engagement and experience. Check out our infographic for a snapshot of their answers.

Infographic

Workplace diversity is more than just a nice to have. Diverse teams simply get better results. In this infographic, we chart four reasons why your company needs to prioritize diversity and inclusion.

Infographic

1-4 October, 2019 | Las Vegas

Event

This is the second in our series of webinars exploring the topic of Leadership. Watch now.

Webinar

Find out how we're helping to power patient experience in the NHS in our brochure.

Solution Sheet

Watch this short video to find out how we're powering patient experience in the healthcare sector.

Video

Democratize 360-feedback with Questback Leadership 360 ✓ Successfully develop leaders across the modern organization through 360-degree leadership feedback ✓ Solution Sheet ➨ Free Download

Solution Sheet

To learn about how Qubie, our team improvement app, can lift team spirits and performance, take a look at our infographic.

Infographic

September 23-25, 2019 | Waldorf Hilton, London

Event

Healthy teams are happy teams. They know how to get the job done. They outperform their peers. Find out how to boost team performance with Qubie, the team improvement app.

Brochure

Questback Essentials empowers your managers, not only to seek out team and customer insight but to engage in a virtuous and connected dialogue. Download our brochure today and discover how easy insights with Questback Essentials can be.

Solution Sheet

Delivering high performing teams through strategic leadership

Watch our webinar to learn how you can embed leadership development within your organisation and empower your team, deepening your capabilities and getting the best from your talent, now and in the future. This is the first of a series of three Leadership webinars.

Webinar

Discussions and debates on the topic of the Future of Work show no sign of abating. With people and organizations front of mind, in this short whitepaper, we share our perspectives on the role feedback-driven insights will play in helping HR leaders and their teams prepare for the future.

White Paper

May 10, 2019 l London

Event

April 30, 2019 l London

Event

New Questback research indicates a consensus that there is a problem, but the problem doesn’t exist in "my organization"—further hindering progress towards gender parity.

Infographic

Given our passion for all things survey and all things customer, here are a few of our favorite tips for creating topnotch customer surveys.

Infographic

Gender inequality and the resulting pay gap threaten business competitiveness and corporate reputation. It’s vital that companies achieve a closer gender balance if they are to innovate and benefit from a diverse workforce.

White Paper

In today’s digitally-charged economy, agile and innovative insight is the difference between success and failure.

Case Study

The rules are changing. Test your sexual harassment policy against the Nevada Gaming Control Board's proposed 16-point checklist. How does your sexual harassment policy match up?

Infographic

February 26-27, 2019 | London

Event

Mar 21, 2019 | London

Event

Mar 6-7, 2019 | London

Event

Mar 5 – 6, 2019 | New York Marriott at the Brooklyn Bridge

Event

As a leading feedback technology company, we regularly hear common frustrations around annual employee…

Video

February 4-5, 2019 | Washington, D.C.

Event

Smarter teams make smarter business. Revolutionize your team's performance with Qubie for Microsoft Teams.

Solution Sheet

Getting your organization to the next level starts with having a motivated and switched on sales team…

Solution Sheet

How to Create Engaging Surveys that Drive Results In today’s experience economy, your surveys are…

Video

Podcast Interview: Sexual Harassment in the Gaming Industry

Global Gaming Business' Rodger Gros interviews Questback on incident management and reporting, whistleblowing and workplace response best practices for the gaming industry.

Webinar

The world around us is changing with even the most traditional of industries being disrupted by globalization,…

Infographic

#GivingTuesday | An online charity auction for NYC tech, by NYC tech.

Event

Quirk's Webinars | How can you capture more authentic, honest and insightful data? It starts with mastering your survey experience.

Webinar

To thrive in today’s evolving business landscape, companies need to become transformative organizations…

Infographic

Over the course of just 35 minutes our employee engagement experts will walk you through how continuous listening can help you deliver on your 2018 people initiatives as well as set you up for your 2019.

Webinar

Hosted by Ben Eubanks, We're Only Human interviews Questback's Scott Heyhoe on the annual engagement survey and creating an employee engagement and experience program that works.

Webinar

October 30 | New York City, NY

Event

Gender equality continues to elude organizations and society around the world. Bolder, transformative steps are required to bridge the gender pay gap and empower organizations towards greater diversity, inclusion and equality.

Solution Sheet

In today’s experience economy, your surveys are the key to driving engagement, increasing quality response…

Infographic

Most of the time, companies are familiar with the quantitative results of sales meetings. But the…

Brochure

Gender Pay Gap threatens business competitiveness, now and even more so in the future. Over three quarters…

White Paper

Command or coach? Lead or empower? How an agile leader chooses the right course for business survival…

Webinar

In an industry valued at $44.5 billion dollars globally, re-engaging your audience is critical. The days of boring surveys are gone (or they should be!) as market researchers embrace innovation and digital transformation. So, how can you capture more authentic, honest and insightful data?

Webinar

Improving Operational Safety & Reducing Risk

THE KEY LIES WITH PEOPLE Failures and incidents account for 3.9% of global GDP—a $3 trillion cost.…

Video

Are you missing millennials, giggers, joiners and leavers, or are you just missing the point?

Webinar

IMPROVE ACADEMIC RESULTS THROUGH FEEDBACK Questback’s Academic Editions a cloud-based solution developed…

Solution Sheet

Creating a cohesive safety and risk management strategy is easy. Executing that strategy across multiple sites, a multitude of factors and diverse ecosystem is difficult. Safety must be embraced from the boardroom to the frontline—an ongoing challenge that organizations globally must tackle head on.

Infographic

To thrive in today’s evolving business landscape, companies need to become transformative organizations…

White Paper

Case Study: How a leading telecommunication provider improves employee satisfaction

Case Study

Continuously Listen to Continuously Improve

Listening to employees drives organizational performance

Video

Leverage proactive operational & EHS insight to reduce risk and increase safety and performance

Solution Sheet

The HRSouthwest Conference: Navigating Change

Oct 14 – 17, 2018 | Fort Worth Convention Center

Event

12th June 2019, Savoy Place, London

Event

4th Annual Culture and Conduct Forum for the Financial Services Industry

4th October 2018, London

Event

Leverage proactive worker insight to reduce operations risk

Webinar

How to Manage Agile Teams With Innovative Self-Service Surveys

A change of company structures: The importance of teams as smallest entity organizations increases. With…

Webinar

Changing Today: The Workplace Revolution

No industry is unscathed by the often very-public outings of corporate misconduct, discrimination and harassment. Now is the time for business leaders and owners to take action.

Video

"No one person, including executives, has all the answers, especially in today’s complex business environment.”…

Infographic

"Nearly 70% feared they wouldn't meet the GDPR deadline; only 15% of companies were prepared on May…

Video

Implementing Questback’s Enterprise Feedback Suite in Egon restaurants

Case Study

The role of HR in an AI-driven world Artificial intelligence will disrupt every industry and…

Webinar

Data privacy impacts data-driven insights. This is what you need to know when it comes to collecting insight under the GDPR.

Infographic

Continuous Listening – be careful what you wish for

In today’s agile and fast-paced workplace, it’s no wonder that human resources professionals are…

Webinar

Bridge the Gap Between Productivity and Engagement

"Highly engaged employees are 38% more likely to have above-average productivity"

Webinar

Data Privacy & Security in Surveys: New Risks, Stricter Regulations & Intense Governance

Gathering Insight Under GDPR

Webinar

How do you measure customer experience? Would you rank among the market leaders or the laggards when it comes to delivering seamless customer experiences? In this free guide, we’ll help you assess your CX analytics maturity and get ready for the next wave of customer experience analytics with 7 practical steps.

Brochure

At Questback, we take privacy, security and compliance very seriously. The customer and employee insights you collect will be governed by GDPR. Are you prepared?

Solution Sheet

The insurance industry is working hard to attract new talent—but it needs to take more decisive action to ensure the brightest and the best can find rewarding careers in this exciting sector. The basis of this white paper, insurance industry leaders hotly debated the employment crisis at a Questback-hosted roundtable in London.

White Paper

Getting started with continuous listening is really quite simple. All you have to do is help the management team understand how quickly the investment will pay itself back—the rest will pretty much take care of itself. In this free guide, we’ll help you get started with continuous listening in no time!

Brochure

Love Your Whistleblowers, It Can Save Your Company Millions

Join corporate attorney, Sara Habberstad, General Counsel of Questback, to discuss the role of whistleblowers, the value of their insight and leveraging this knowledge within digitally-transformed organizations today to reduce enterprise risk and protect your organization.

Webinar

Making the Case for Continuous Listening

How can you avoid a drop in productivity, profitability and staff retention just by starting to listen…

Webinar

How to navigate change successfully with employee feedback

Avoid being one of the 70% of business change initiatives that fail. Learn more…

Webinar

Listen to this Crosstalk to learn about nurturing successful leaders in an ever-changing world.

Webinar

Read this Guide to learn more about engaging your people and using their feedback and insight wisely.

Brochure

What are the 4 myths holding back culture change in financial services? Read our guide to find out how you can successfully overcome them.

Brochure

Real-time insight to uncover, analyze, manage and address today's often high-profile and costly grievances and illegalities.

Solution Sheet

GDPR will govern the customer and employee insights you collect. Are you prepared?

Solution Sheet

Your employees are your greatest asset, so how can you ensure they are happy, engaged and productive.

Brochure

This guide provides tips and best practice advice for organizations seeking to run an employee engagement survey for the first time, or updating their existing survey process.

Brochure

144 countries have laws on sexual harassment. Despite this, the fight for a workplace free from discrimination and harassment continues to be an uphill battle. Times are changing, and the conversation is now. Are you listening?

Infographic

An executive's guide to measuring customer experience and taking advantage of the knowledge gained.

White Paper

Salesforce ecosystem consists of many business apps that adds value to the customers Salesforce org. Knowing what is out there and if it could possibly add value to your organization is difficult and time consuming. Salesforce just did the work for you.

QB Resources

The importance of delivering excellent customer experience has risen up the executive agenda. No longer is it about solving low-level customer service issues - it is now an essential part of achieving an enduring competitive advantage.

White Paper

Manage and protect your reputation, drive loyalty and improve business performance with Questback's ESG Pulse.

Solution Sheet

From Transactional to Transformational Data: The Future of Business

93 percent of organizations are planning to redesign their structure in the next two years. If companies don’t evolve, they risk becoming irrelevant. Are you ready?

Webinar

Are Review Sites Killing Your Recruitment?

To attract the best, you need to understand what compels good candidates to want to work for you, and what drives good candidates away.

Webinar

Top Talent is Not Enough - Top Teams Are the Answer

In this Crosstalk, find out how you can put effective teams at the heart of your business strategy.

Webinar

Hug a Millennial - They Need Feedback 4 Times a Day!

Watch this Crosstalk to find out how you can transform your people strategy to benefit from the multigenerational workforce.

Webinar

October 22 - 24, 2017 | San Francisco, California

Event

While talent has become ever more vital to success, successfully attracting and managing talent, and improving employee retention has never been more difficult. The balance of power has shifted.

Brochure

Market research insight has never been more valuable to business decision making – but at the same time, the challenges have never been greater.

Brochure

A perfect storm of increasing digitalization, changing demographics and scarce skills is driving the need for dramatic change within organizations and in the way they are run. The only question is: Will you embrace that change, or be left behind by it?

White Paper

Tune into Crosstalk to get behind the headlines and hype, and find out how you can transform your HR strategy to thrive in the gig economy.

Webinar

By using Questback, you can create an open, feedback-driven culture where your employees actively participate, providing and acting on insight. How does it improve on traditional feedback solutions?

Brochure

Rethinking Employee Engagement: From Annual Surveys to Continuous Journeys <br/><span style='font-size: 80%;'>|Human Capital Institute|</span>

Gone are the days of annual employee surveys with rigid follow-up cycles, frustration and little value.

Webinar

September 14, 2017 | New York City, New York

Event

The Business of HR: 2017 AHRMA Conference

July 27 - 28, 2017 | Austin, Texas

Event

HCI's 2017 Employee Engagement Conference

July 24-26, 2017 | San Francisco, California

Event

June 22, 2017 | Online 2-5 PM ET

Event

Five Steps To Perfecting A High-Performance Culture

Behaviors, beliefs and core values. Make those attitudes adaptable and agile to drive a high-performance culture.

Webinar

Employee engagement is transforming. Will you be ready?

Webinar

Improve Employee Attraction, Ramp-up and Retention

The war for talent is over. The talent won.

Webinar

Why businesses cannot afford to ignore real-time employee feedback. Maximize the impact of people feedback…

Brochure

Transforming engagement into an integrated measure of how businesses operate.

White Paper

May 22 - 25, 2017 | Hollywood, Florida

Event

Unlock critical knowledge to bridge strategy and execution.

Solution Sheet

Gathering employee feedback to take specific action and achieve real change.

Case Study

2017 HR People + Strategy Annual Conference

April 23 - 26, 2017 | Aventura, Florida

Event

April 24 - 26, 2017 | Amelia Island, Florida

Event

Integrating customer and employee insight into business decisions.

Case Study

Closing The Gap - From Annual Survey To Strategic Insight

Discussing the significant gap between the perceived importance and relevance of feedback at the strategic level and what companies actually do.

Video

Unlocking feedback insight across the employee journey.

Solution Sheet

Get real insight from effective employee research programs now and into the future.

White Paper

Unlock critical knowledge to create real relationships.

Solution Sheet

Built on Questback, the Customer Satisfaction Survey Program helps SWISS to improve its customer experience.

Case Study

2017 Cloud Computing, Digital Payments and Cyber Security Symposium

April 4 - 5, 2017 | New York, New York

Event

Company culture can make the difference between an organization’s success or failure.

White Paper

Establishing feedback as a leadership tool.

Case Study

2017 Human Capital Forum: Employee Experience in the Digital Era

March 22, 2017 | San Francisco, California

Event

Engaging thousands of geographically-dispersed staff through an online community and engagement platform.

Case Study

The best employers are gauging workforce opinions much more regularly than once a year.

Webinar

Understand the value of 360° feedback in your organization so you can utilize this method to improve employee engagement and help individuals to become leaders.

Brochure

2017 Human Capital Leadership Forum Chicago

May 10, 2017 | Chicago, Illinois

Event

Find out how RSA reduced costs while increasing engagement and driving significant cultural change.

Case Study

Addressing the communication, engagement and feedback challenge.

Solution Sheet

Providing a technically innovative solution that meets the most rigorous scientific standards for methodology and quality.

Case Study

Increasing staff retention through better onboarding feedback.

Solution Sheet

Managing market research panels quickly and efficiently.

Case Study

Driving cultural change through feedback.

Case Study

Making it easy for employees to speak up in the NHS with digital technology.

Solution Sheet

Increasing employee engagement at Northern Devon Healthcare NHS Trust through an online community platform, known as Staff Voice.

Video

A diagnostic approach for culture, linking culture to business strategy and outcomes.

Solution Sheet

Reducing time and cost of online survey research.

Case Study

Digital home for feedback.

Solution Sheet

Manage complex structures simply with Orbit.

Solution Sheet

Increasing use, engagement and satisfaction through a Customer Support Community.

Case Study

Everything you need to know to conduct customer and employee surveys that grow your business.

Brochure

We're Sorry

There are no results matching your filter selections. Please reset the filters to see all posts for this resource.