Continuous Listening: How to get started

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Continuous Listening: How to get started

Guider

Getting started with continuous listening is really quite simple. All you have to do is help the management team understand how quickly the investment will pay itself back—the rest will pretty much take care of itself. In this free guide, we’ll help you get started with continuous listening in no time!

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Ta del av vår samling av kundcase, white papers, webbseminarier m m - och se hur vi kan hjälpa ditt företag nå framgång.

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White Papers

Questback, a global leader in experience management, has entered into a new strategic agreement with Agenda Consulting, a leading research consultancy that helps not-for-profit organisations develop and sustain the highest levels of employee and volunteer engagement.

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Press release: Questback partners with Agenda Consulting

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Questback, a global leader in experience management, has entered into an exciting new partnership with a major global airline to deliver the company’s bi-annual engagement pulses to their 40,000 strong workforce, capture experience data from their onboarding and exit interviews process as well as undertake timely departmental deep dives.

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Press Release: Questback Takes Flight with Global Airline

Nyheter

Collecting employee feedback and understanding the employee experience is growing in importance, with over three-quarters (78 percent) of UK HR professionals questioned in research expecting it to become even more important to their organisation within the next three years. However, progress is being held back by competing priorities and a lack of readiness to change how HR teams collect and act on employee insights.

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Press Coverage: Optimising Employee Feedback | HRD |

Nyheter

We're now working with the Automobile Association (the AA), a British motoring association that provides roadside assistance and financial services, to deliver additional employee feedback and continuous listening to the firm’s workforce. Read all about it.

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Press Release: Questback to drive improved Employee Experience insights for the AA

Nyheter

The best companies are powered by highly motivated happy teams. We recently spoke to 150 HR professionals about their views on employee engagement and experience. Check out our infographic for a snapshot of their answers.

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Exceptional Employee Experiences

Infographics

KUNDINSIKT + KREATIVITET + INNOVATION = Fem innovationer som hade kunnat existera

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Pop-up communities skapar innovationer

White Papers
ATEA - Ska bli bäst på kundupplevelse!

”För att vi ska lyckas måste vi förstå våra kunder bättre än tidigare, något som i sin tur kräver att vi får ett högre förtroende från dem. Det kan vi bara få om vi utvecklar kundupplevelsen.”

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ATEA - Ska bli bäst på kundupplevelse!

Kundcase
Strong Leaders Drive Transformation

Democratize 360-feedback with Questback Leadership 360 ✓ Successfully develop leaders across the modern organization through 360-degree leadership feedback ✓ Solution Sheet ➨ Free Download

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Strong Leaders Drive Transformation

Produktblad

We're excited to announce that we've entered into a strategic investment agreement with Ipsos. The agreement will help customers of both our companies leverage the power of continuous listening, transparent dialogue, and meaningful action in order to innovate and stay competitive in an increasingly digitized world.

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Press Release: Questback and Ipsos announce strategic agreement

Nyheter

Questback, a global leader in enterprise feedback management, today released Qubie 2.0, a popular team performance app for Microsoft Teams that helps teams collaborate better with new features and tools.

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Qubie 2.0 - The Power of Integrated Feedback for Team Performance for Microsoft Teams

Nyheter

Questback names Maurice L Milton as the New President and General Manager of North America Sales and…

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Press Release: Questback names Maurice L Milton as the New President and General Manager of North America Sales and Field Operations

Nyheter

We’re very proud to be featured in HR Tech Outlook Magazine’s Top 10 annual listing of companies recognized as being at the forefront of tackling customer challenges. In this short article, our CEO Frank Møllerop shares his passion for the power of feedback.

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PRESS COVERAGE: THE SKY IS THE LIMIT | QUESTBACK IN THE TOP 10 CLOUD SOLUTION PROVIDERS

Nyheter

Given our passion for all things survey and all things customer, here are a few of our favorite tips for creating topnotch customer surveys.

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Ten Top Tips to Boost your Customer Survey Response Rates

Infographics
Eliminating Complacency to Close the Gender Pay Gap

Gender inequality and the resulting pay gap threaten business competitiveness and corporate reputation. It’s vital that companies achieve a closer gender balance if they are to innovate and benefit from a diverse workforce.

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Eliminating Complacency to Close the Gender Pay Gap

White Papers

New data from Questback shows that employees believe that they work for a meritocracy, despite evidence of a gender pay gap.

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Survey of US Financial Sector Reveals Complacency in Gender Pay

Nyheter

Location: Cologne, Stockholm or Oslo Department: Legal As of now we are seeking for our team in Cologne,…

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Legal Counsel - Global Operations

Lediga jobb
Touchstone Research

In today’s digitally-charged economy, agile and innovative insight is the difference between success and failure.

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Touchstone Research

Kundcase

The rules are changing. Test your sexual harassment policy against the Nevada Gaming Control Board's proposed 16-point checklist. How does your sexual harassment policy match up?

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Raising the Bar: Harassment in the Workplace

Infographics

As a leading feedback technology company, we regularly hear common frustrations around annual employee…

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Annual Engagement Surveys: Why Fortune Favors the Brave

Videoklipp
Reimagine How Teams Collaborate with Qubie for Microsoft Teams

Smarter teams make smarter business. Revolutionize your team's performance with Qubie for Microsoft Teams.

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Reimagine How Teams Collaborate with Qubie for Microsoft Teams

Produktblad

Gender Pay Gap reporting data shows a 27% disparity in favor of men in the UK financial services sector, significantly higher than the national average of 18%. This disparity is largely caused by the fact that male employees are more likely to reach to senior positions that command higher salaries. Our resident assessment psychologist, Andrew Cocks, talks to HR Review about why that is.

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Press Coverage: Cultural bias underpins the Gender Pay Gap in UK financial services

Nyheter

Questback launches its team performance app for Microsoft Teams. The app meets a growing demand for organizations to optimize team performance through stronger teamwork, communication and collaboration at a time when the workplace itself is rapidly evolving to become more remote, agile and transient.

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Questback sets sights on improving team performance with an integrated feedback solution in Microsoft Teams

Nyheter

Getting your organization to the next level starts with having a motivated and switched on sales team…

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Supercharge your salesforce with Salepulse

Produktblad
Mastering the Survey Experience

How to Create Engaging Surveys that Drive Results In today’s experience economy, your surveys are…

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Mastering the Survey Experience

Videoklipp

The world around us is changing with even the most traditional of industries being disrupted by globalization,…

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Future of Work: Your People are your Future

Infographics

To thrive in today’s evolving business landscape, companies need to become transformative organizations…

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Disrupting the Disrupters

Infographics
How to Create Engaging Surveys to Drive Transformative Results

In today’s experience economy, your surveys are the key to driving engagement, increasing quality response…

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How to Create Engaging Surveys to Drive Transformative Results

Infographics
Creating a Winning Sales Team

  Most of the time, companies are familiar with the quantitative results of sales meetings. But the…

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Creating a Winning Sales Team

Guider
The Role of Culture in Closing the Gender Pay Gap

Gender Pay Gap threatens business competitiveness, now and even more so in the future. Over three quarters…

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The Role of Culture in Closing the Gender Pay Gap

White Papers
Agile teams call for agile leaders

Command or coach? Lead or empower? How an agile leader chooses the right course for business survival…

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Agile teams call for agile leaders

Webinarer
Mastering the Survey Experience

In an industry valued at $44.5 billion dollars globally, re-engaging your audience is critical. The days of boring surveys are gone (or they should be!) as market researchers embrace innovation and digital transformation. So, how can you capture more authentic, honest and insightful data?

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Mastering the Survey Experience

Webinarer
Improving Operational Safety & Reducing Risk

THE KEY LIES WITH PEOPLE Failures and incidents account for 3.9% of global GDP—a $3 trillion cost.…

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Improving Operational Safety & Reducing Risk

Videoklipp
Improving Operational Safety & Reducing Risk

Creating a cohesive safety and risk management strategy is easy. Executing that strategy across multiple sites, a multitude of factors and diverse ecosystem is difficult. Safety must be embraced from the boardroom to the frontline—an ongoing challenge that organizations globally must tackle head on.

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Improving Operational Safety & Reducing Risk

Infographics
Powering Transformative Organizations

To thrive in today’s evolving business landscape, companies need to become transformative organizations…

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Powering Transformative Organizations

White Papers

Case Study: How a leading telecommunication provider improves employee satisfaction

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Telecommunications

Kundcase
MySafety

Leverage proactive operational & EHS insight to reduce risk and increase safety and performance

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MySafety

Produktblad
Press Release: Tate & Lyle Appoints Questback to Deliver a Continuous Listening Program

New York City, New York – July 23, 2018 – Questback, the global leader in enterprise feedback management,…

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Press Release: Tate & Lyle Appoints Questback to Deliver a Continuous Listening Program

Nyheter
The HRSouthwest Conference: Navigating Change

Oct 14 – 17, 2018 | Fort Worth Convention Center

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The HRSouthwest Conference: Navigating Change

Evenemang
Ensuring Operational Safety from Within

Leverage proactive worker insight to reduce operations risk

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Ensuring Operational Safety from Within

Webinarer
How to Manage Agile Teams With Innovative Self-Service Surveys

A change of company structures: The importance of teams as smallest entity organizations increases. With…

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How to Manage Agile Teams With Innovative Self-Service Surveys

Webinarer

In this news article, Frank Møllerop, our CEO, outlines Questback’s IT transformation journey as we…

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Press Coverage: Get Ready for Microservices with a Phased Approach
| The New Stack |

Nyheter
Changing Today: The Workplace Revolution

No industry is unscathed by the often very-public outings of corporate misconduct, discrimination and harassment. Now is the time for business leaders and owners to take action.

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Changing Today: The Workplace Revolution

Videoklipp

"No one person, including executives, has all the answers, especially in today’s complex business environment.”…

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Listening to employees drives organizational performance

Infographics
Data Privacy Matters: A Video Guide to the GDPR

"Nearly 70% feared they wouldn't meet the GDPR deadline; only 15% of companies were prepared on May…

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Data Privacy Matters: A Video Guide to the GDPR

Videoklipp
Egon Restaurant

Implementing Questback’s Enterprise Feedback Suite in Egon restaurants’

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Egon Restaurant

Kundcase

The role of HR in an AI-driven world   Artificial intelligence will disrupt every industry and…

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Crosstalk | Rise of the (Ro)bots

Webinarer

Job role We are looking to continue the expansion of the Nordic Sales organisation. We are currently…

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Account Executive

Lediga jobb

Data privacy impacts data-driven insights. This is what you need to know when it comes to collecting insight under the GDPR.

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Data Privacy Matters: A Quick Guide to the GDPR

Infographics

Data privacy impacts data-driven insights. This is what you need to know when it comes to collecting insight under the GDPR.

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Data Privacy Matters: A Quick Guide to the GDPR

Infographics

Questback Announces the Appointment of Nicola Matson as the New Vice President of Global Product Management.

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Press Release: Questback Announces the Appointment of Nicola Matson as the New Vice President of Global Product Management

Nyheter
Continuous Listening – be careful what you wish for

In today’s agile and fast-paced workplace, it’s no wonder that human resources professionals are…

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Continuous Listening – be careful what you wish for

Webinarer

With Questback, it’s simple—the new Spring release includes GDPR-compliance features to ensure unhindered access to customer, employee and market insight.

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The Smart Choice: Questback Launches GDPR Support in its New Spring Release

Nyheter
Bridge the Gap Between Productivity and Engagement

"Highly engaged employees are 38% more likely to have above-average productivity"

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Bridge the Gap Between Productivity and Engagement

Webinarer
Data Privacy & Security in Surveys: New Risks, Stricter Regulations & Intense Governance

Gathering Insight Under GDPR

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Data Privacy & Security in Surveys: New Risks, Stricter Regulations & Intense Governance

Webinarer

Retiring baby boomers have left a gap in the insurance industry, and firms are struggling to attract suitable talent to fill it.

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How the insurance industry can attract and retain new talent
| BenefitsPRO |

Nyheter

How do you measure customer experience? Would you rank among the market leaders or the laggards when it comes to delivering seamless customer experiences? In this free guide, we’ll help you assess your CX analytics maturity and get ready for the next wave of customer experience analytics with 7 practical steps.

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From Insight to Action – A 7-step program for better CX analytics

Guider

At Questback, we take privacy, security and compliance very seriously. The customer and employee insights you collect will be governed by GDPR. Are you prepared?

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GDPR Compliance in Questback EFS and Essentials

Produktblad
How to Attract the Brightest and the Best to the Insurance Industry

The insurance industry is working hard to attract new talent—but it needs to take more decisive action to ensure the brightest and the best can find rewarding careers in this exciting sector. The basis of this white paper, insurance industry leaders hotly debated the employment crisis at a Questback-hosted roundtable in London.

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How to Attract the Brightest and the Best to the Insurance Industry

White Papers

Questback featured in the BRC's The Retailer Magazine, "Why it is time to focus more on employee intelligence in retail.”

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Press Coverage: Why it is Time to Focus More on Employee Intelligence in Retail
| BRC's The Retailer |

Nyheter

JOB ROLE We are looking to continue the expansion of the Nordic Pre Sales organisation. We are currently…

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Pre-Sales Consultant

Lediga jobb

Questback, a global leader in enterprise feedback management, announces its upcoming release highlights top-notch GDPR support for collecting and processing feedback data.

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Questback Adds Seasoned Privacy Counsel and Announces Top-notch GDPR Support in Upcoming Release

Nyheter

Getting started with continuous listening is really quite simple. All you have to do is help the management team understand how quickly the investment will pay itself back—the rest will pretty much take care of itself. In this free guide, we’ll help you get started with continuous listening in no time!

Read More

Continuous Listening: How to get started

Guider
Love Your Whistleblowers, It Can Save Your Company Millions

Join corporate attorney, Sara Habberstad, General Counsel of Questback, to discuss the role of whistleblowers, the value of their insight and leveraging this knowledge within digitally-transformed organizations today to reduce enterprise risk and protect your organization.

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Love Your Whistleblowers, It Can Save Your Company Millions

Webinarer

How can you avoid a drop in productivity, profitability and staff retention just by starting to listen…

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Making the Case for Continuous Listening

Webinarer
How to navigate change successfully with employee feedback

Avoid being one of the 70% of business change initiatives that fail. Learn more…

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How to navigate change successfully with employee feedback

Webinarer

I 2018 Nordic Sales Trends Report kan du läsa om de största utmaningarna nordiska säljare står inför.

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2018 Nordic Sales Trends Report

Guider

Ladda ner vår guide och läs hur du kan ta kundupplevelsen till nya höjder.

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Be a customer experience hero

Guider

Stämmer det verkligen att en så kallad millennial behöver feedback fyra gånger per dag?

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Krama en millennial - de behöver feedback 4 gånger per dag!

Webinarer

Gig-ekonomin förändrar våra arbetsplatser på ett dramatiskt sätt – och ställer våra HR-strategier på ända. Våra experter ger er vägledning kring framtida strategi.

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The gig economy – att bry sig lönar sig

Webinarer

Marknadsdriven teknolog med djup förståelse för kundfokuserad utveckling bidrar till Qustbacks fortsatta transformation.

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Questback utser Radu Immenroth till ny Chief Technology Officer

Nyheter

ESG Pulse bygger på djup insikt om företags riskprofiler, och möjliggör för verksamheter att hantera och skydda sitt rykte, främja lojalitet och förbättra företagsresultat.

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Questback lanserar ESG Pulse – ett sätt att hantera risker inom ESG

Nyheter

Lär dig hur du genom att lyssna på feedback från kandidater kan transformera din rekrytering och ert employer brand.

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Påverkas er rekrytering av recensioner i sociala medier?

Webinarer

Danfoss tar vara på feedback från medarbetarna för att åstadkomma verklig förändring.

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Danfoss

Kundcase

Engagerade medarbetare som strävar efter att göra sitt bästa, har alltid varit en kritisk faktor för att nå bra resultat - och för att företag över huvud taget ska överleva på sikt. Här kan du läsa om hur du kan förbättra och förstärka medarbetarresan med hjälp av Employee Touchpoint.

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Transform the employee journey to drive business success

Produktblad

Med hjälp av feedback från de potentiella kunderna, får du som säljare värdefull information som kan hjälpa dig att ro fler affärer i land.

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Skapa vinnande säljteam

Guider

Välkommen på Questbacks frukostseminarium den 20 september. Vi kommer att prata om hur HR kan arbeta mer marknadsorienterat och vilken roll feedback spelar för att skapa strategisk insikt.

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Så skapar du en attraktiv medarbetarupplevelse

Evenemang

Marknadsundersökningar används i större grad än någonsin som underlag för beslutsfattande, samtidigt som utmaningarna ökar. Kunderna kräver snabbare resultat medan budgetarna förblir statiska.

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Bli vassare än konkurrenterna - en guide för dig som arbetar med marknadsundersökningar

Guider

Ta del av webinaret för att lära dig hur du kan stå dig mot konkurrenterna, genom att fokusera på medarbetarresan.

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Attrahera rätt talanger, få igång dem i arbete och få dem att vilja stanna

Webinarer

I Questbacks guide "Konkurrera med kundupplevelse" och få tips på hur du kan skapa en så bra upplevelse som möjligt för dina kunder – allt för att förtjäna deras lojalitet.

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Konkurrera med kundupplevelse

Guider

I denna guide visar vi hur du kan mäta kundupplevelse och får djupare insikt om era kunder. Vi ger tips om hur du hanterar och utvärderar er kundupplevelse.

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Hur du mäter kundupplevelser

Guider

I Questbacks rapport "Framtidens kundservice - en central del av kundupplevelsen" framgår att kraven ökar på att lyssna till kunderna och erbjuda ett personligt bemötande i alla kanaler.

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Framtidens kundservice - en central del av kundupplevelsen

White Papers

Bättre möten med kunden i fokus

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Jurek

Kundcase

En introduktion till fördelarna med att arbeta med medarbetarfeedback för att driva strategisk förändring. Och vad du bör tänka på när du väljer samarbetspartner.

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Lyssna på dina medarbetare - arbeta strategiskt med feedback

Guider

Frigör insikt under hela medarbetarresan.

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Employee TouchPoint

Produktblad

En rapport där du bland annat kan läsa om att de flesta företag insett att det är en konkurrensfördel att integrera feedback i beslutsfattandet. Trots detta gör 90% av företagen medarbetarundersökningar endast en gång/vartannat år och har inte förmågan att ta ett helhetsgrepp på feedback

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Från taktiska undersökningar till strategisk insikt

White Papers

Vi berättar hur du kan göra smartare undersökningar och få lojalare kunder

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Din guide till bättre kundfeedback

Guider
RAG

Förändra företagskulturen med hjälp av feedback

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RAG

Kundcase
Closing The Gap - From Annual Survey To Strategic Insight

Vägen från taktiska undersökningar till strategisk insikt. En diskussion kring gapet mellan företagsledningars syn på betydelsen av feedback för strategisk förändring, och den praktiska tillämpningen av feedback i det operativa arbetet.

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Closing The Gap - From Annual Survey To Strategic Insight

Videoklipp

Är mer än nöjda med Questbacks kundservice och rådgivning

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Eskilstuna Energi

Kundcase
Randstad

Närmare kunderna och medarbetarna

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Randstad

Kundcase
RSA Insurance

Ta reda på hur RSA minskade sina kostnader samtidigt som de ökade engagemanget och drev igenom betydande kulturella förändringar.

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RSA Insurance

Kundcase
Bank Austria

Formar sin verksamhet i samråd med kunder och anställda

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Bank Austria

Kundcase
Respondi

Använder Questback som heltackande plattform

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Respondi

Kundcase

Enhetlig process för kvalitetssakrade forskolor

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Nacka Kommun

Kundcase

Nya Questback Employee Touchpoint ger dig värdefull insikt genom hela medarbetarlivscykeln. Det är en kraftfull lösning som levererar konkreta insikter för att behålla fler medarbetare, sätta fart på produktiviteten och öka organisationens effektivitet.

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Questback lanserar Employee Touchpoint en lösning för feedback i hela medarbetarlivscykeln

Nyheter
NHS Employers: Northern Devon Healthcare Trust

Ökat engagemang hos tusentals geografiskt spridda medarbetare genom en online community.

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NHS Employers: Northern Devon Healthcare Trust

Kundcase
Northern Devon Healthcare NHS Trust - Customer Video

Ökat engagemang hos medarbetare hos Northen Devon Healthcare NHS Trust genom en online communityn "Staff Voice".

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Northern Devon Healthcare NHS Trust - Customer Video

Videoklipp
Decision Technology

Minska tiden och kostnaden för online undersökningar.

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Decision Technology

Kundcase

Questback Orbit och Portals moduler minskar komplexitet, kostnader och tid till insikt i dina feedback-projekt. Med Orbit och Portals kan organisationer samla in, koppla ihop och agera på feedback från olika målgrupper mycket snabbare och effektivare än tidigare, vilket minskar kostnaden, komplexiteten och tiden kopplad till feedbackprojekt.

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Questback lanserar Orbit och Portals moduler som minskar komplexitet och tid till insikt

Nyheter

Portals - ditt digitala rum för feedback.

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Portals

Produktblad

Enkel hantering av komplexa strukturer med Orbit.

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Orbit

Produktblad

En diskussion kring beteende och core values och hur dessa kan bli mer agila i syfte att driva en högpresterande kultur.

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Five Steps To Perfecting A High-Performance Culture

Webinarer

Questback CEO, Frank Møllerop, Re-locates to Expanded New York City Office New York City, London, Oslo,…

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Questback continues global expansion: Enterprise feedback management leader grows enterprise revenues by 40 in 2015.

Nyheter

Detta white paper förklarar hur företagskulturen påverkar affärsresultatet, vilka hinder som finns för förändring och hur Culture Quest Toolkit hjälper organisationer att skapa sin egna högpresterande företagskultur - idag och i framtiden.

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Creating an Adaptive High Performance Culture

White Papers

Hur de bästa arbetsgivarna samlar in feedback från sina medarbetare mycket oftare än bara en gång per år.

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The Future of Employee Research

Webinarer

Detta white paper sammanfattar utmaningarna med nuvarande modeller av medarbetarundersökningar och påvisar fördelen med att tänka nytt.

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Increasing Engagement and Insight from Employee Research

White Papers

En steg-för-steg guide för att skapa undersökningar - från syfte till rapport

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Lyckas med dina undersökningar

Guider
SWISS

Uppnår en högre kundtillfredställelse

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SWISS

Kundcase
Nespresso

Bättre kundrelation och optimerad kundsupport

Read More

Nespresso

Kundcase

Tyvärr

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