Blog

Keep up-to-date with all the latest happenings in Employee Insight, Customer Insight, and Market Research from our experts.

Business Objectives for Employee Engagement

Misalignment between employee engagement and business objectives can slow down your growth. Learn three ways to make sure your employees are aligned with company goals....

2022-01-20

Belonging – seven tips to achieve higher employee engagement

The need for belonging is a very important part of our nature and most people can not make a difference...

2022-01-12

5 Tips to Improve Customer Satisfaction Online

To get the most out of your online customer satisfaction surveys and actually improve customer satisfaction in the process, follow these five tips....

2022-01-03

Leadership – eight tips on how to raise employee engagement

The individual that has, by far, the biggest effect on employee engagement at the workplace is the employee’s closest manager....

2021-12-12

How to Make Your Post-Sales Survey a Success

The after sales survey offers valuable insights about customers. Check out how to create a sales survey that drives satisfaction, loyalty, and up-sales....

2021-11-25

Communication – nine tips to achieve higher employee engagement

People might have a hard time remembering what you said or what you did, but everyone remembers how you made...

2021-11-18

Encouragement – nine tips to raise your employees level of engagement.

Whenever someone feels appreciated, it usually leads to several positive effects, the primary one being a stronger bond between two...

2021-11-08

The 7 Stages of the Employee Life Cycle and Why They Matter

The employee life cycle has 7 distinct stages, each of which provides the opportunity to collect feedback, gain insight and improve performance....

2021-11-04

Survey hacks: are you getting the right answers to all the wrong questions?

The value you get from your customer, employee or cpx research surveys depends on the quality of the questions you...

2021-10-27

5 Reasons To Combine Qualitative And Quantitative Research

Combining qualitative and quantitative market research methods delivers deep & powerful market research insight. See the 5 ways it benefits your survey....