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CustomerQuest by Questback

Create strong relationships to your customers built on insights

  • Learn your clients’ needs and adjust your strategy
  • Survey templates that you can trust
  • Innovative features with seamless customer reporting
Questback

Invest in long-term customer relationships

Our goal is to help you build sustainable customer relationships with the use of insights from feedback.

By actively listening to your customers and responding to their feedback, we can ensure you will become a trusted partner in a long-term and mutually beneficial partnership.

Why CustomerQuest?

Research shows a strong correlation between customer experience, loyalty, and the willingness to pay competitive prices.

85%

Chooses brands offering superior service*

*Forbes 2024
91%

Increased customer retention*

*Salesforce 2020
82%

Customer experience is top priority*

*Khoros 2024

Discover how we can help you strengthen your customer relationships

Book demo

Explore our key features

Quality-proofed CX templates ready-to-use

Honest and transparent feedback by anonymity

Efficient workflows with CRM integration

Measure customer satisfaction with NPS

Easy sharing of reports with your managers

Customize your Quests to meet your goals

Isolate or share data - it’s up to you!

User-friendly dashboard for easy overview

The most trusted and reliable feedback platform in the Nordics

Visma
Skanska_100
Telia_Logo-300x72
scania-logo
Ruter_logo
Posten-Norge-Logo
osloskolen
Oris-dental
ISS (1)
Holiday
Fitness-24Seven-_100
Hogia_100-1
Oris-dental
Vikingline
CGI_logo_100
Skanska_100
Atea
Alecta_100

Boost Sales

Apply customer feedback to refine your services and products

Honest Feedback

Engage in an open dialogue and gain insights about your customers by measuring NPS

Strenghten Relationship

Send out customer surveys regularly and keep track of customer needs

Maximize Progress

By gathering continuous feedback from events and courses, you can perfect your skills

Questback

Turn insights into your greatest asset

We are certain that insights have the power to transform organizations at their very core. Therefore, we are committed to helping our clients convert these insights into impactful actions that drive success and innovation.

With 25 years in the business, we confidently say we know what it takes to achieve greatness!

Eksfin - Export Finance Norway

"We will be using it much more in the future with younger managers. I've worked a lot with the program in the past, and I really like it. Have already recommended it to many."

Bibbi E. Bagguley Administrative Secretar, HR
Fitness24Seven

"A great and easy-to-use survey tool for collecting customer insights."

Filip Ingelström Campaign and Analysis Specialist
Visma

"Best do-it-your-self survey tool in the field, intuitive and yet many advanced functions."

Anne-Perly Eriksen VP of Customer Success

Contact

Questback Global Questback Finland Questback Benelux Questback Norway Questback Sweden Questback Germany Questback Spain Questback France Questback Italy Questback South Africa Questback United Kingdom

Global

Support sales@questback.com
Bogstadveien 54, 0366 Oslo
Questback AS

Finland

Support sales.fi@questback.com
Keilaniementie 1, 02150 Espoo
Questback OY

Benelux

Support sales.nl@questback.com
Millennium Tower, Radarweg 29, 1043NX Amsterdam
Support:  +47 21 02 70 70
Sales:  +31 61 66 97 463
Questback Nederland B.V.

Norway

Support sales.no@questback.com
Bogstadveien 54, 0366 Oslo
Support:  +47 21 02 70 80
Sales:  +47 21 02 70 70
Questback AS

Sweden

Support sales.se@questback.com
Sveavägen 59, 113 59 Stockholm
Support:  +468 440 88 21
Sales:  +468 440 88 00
Questback Sweden AB

Germany

Support sales.de@questback.com
Kurfürstendamm 30, 10719 Berlin
Questback Deutschland GMBH

Spain

ssarrate@questback.es
C/ O´Donnell18, 3ª Pta, 28009 Madrid
Tech Feedback Solutions sl (authorized partner)

France

contact@valmaison.fr
2 chemin de l’Acre St Pierre, 27120 Chaignes
Valmaison Sarl (authorized partner)

Italy

gianluca.poscente@questback.it
Via Delle Gondole, 13, 00121 Rome
Gianluca Poscente (authorized partner)

South Africa

info@questback.co.za
16 General Hendrik Schoeman Str, Cape Town
QB insights cc (authorized partner)

United Kingdom

sales.uk@questback.com
Questback UK Ltd

Trusted by Clients Worldwide