Blog

Keep up-to-date with all the latest happenings in Employee Insight, Customer Insight, and Market Research from our experts.

The 7 Stages of the Employee Life Cycle and Why They Matter

The employee life cycle has 7 distinct stages, each of which provides the opportunity to collect feedback, gain insight and improve performance....

2021-11-04

Survey hacks: are you getting the right answers to all the wrong questions?

The value you get from your customer and employee surveys depend on the quality of the questions you ask. You’ve worked...

2021-10-27

5 Reasons To Combine Qualitative And Quantitative Research

Combining qualitative and quantitative market research methods delivers deep & powerful market research insight. See the 5 ways it benefits your survey....

2021-10-12

7 Reasons to Use Open-Ended Survey Questions

Making the right choices between open-ended and closed survey questions will allow you to get the data that best serves the goal of your survey....

2021-09-12

A brief history of the Net Promoter Score

Net Promoter Score. You’ve probably heard the term before, maybe you’ve seen the abbreviation “NPS” in a blog post or...

2021-05-06

Preparing for the new world of work – Why now is the time to upgrade your listening strategy

During the recent lockdown period, listening to staff concerns and focusing on the employee experience has been vital to continuing some sort of ‘business as usual’ service. While we are a long way from normality, in the UK, we are now transitioning to a new period as we emerge from full lockdow...

2020-06-10

Preparing for a new normal

Since March Questback has been surveying employees from a variety of organisations in the UK, Germany, the Nordics and the USA to understand the employee experience during the pandemic. Have people been getting the support they need to work from home effectively? Are organisations paying enough att...

2020-05-27

Managing remote teams during the Coronavirus pandemic

The sudden move from being office based to working remotely has of course been challenging for many of us. Whilst...

2020-03-30

Connecting Culture with Business Performance

Every business wants high-performing employees. The value of one of these high performers isn’t just in 10% or 20% higher productivity. Imagine if each of your team members was capable of doing the work of four people: could that radically change the performance of your team? Read our latest guest...

2019-11-29

Mind the Leadership Gap with Leadership 360

Leadership has the power to transform organizations. With a strong, inspiring leader in place, teams are encouraged to work hard and reach their full potential. On the flip side, when leadership leaves much to be desired, workplaces can become toxic and employees disengaged. Read our blog on how to ...

2019-11-27

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