Keep up-to-date with all the latest happenings in Employee Insight, Customer Insight, and Market Research from our experts.

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Increase Performance with Continuous Listening

Published 10 October 2019 by

Employee Insight

Digital transformation is reshaping how companies and entire sectors operate, while technologies such as artificial intelligence are changing our jobs and lives. To succeed, companies need to focus on employee experience as much as customer experience. Read more in our co-authored blog with ThoughtWorks.

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How The Gender Pay Gap Destroys Competitiveness

Published 9 October 2019 by Frank Møllerop | CEO at Questback

Employee Insight

In this Forbes Technology Council article, our CEO, Frank Møllerop, argues how a lack of urgency to address the gender pay gap will ultimately destroy business competitiveness.

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How Experience Data Can Help You Master Chaos

Published 7 October 2019 by Toni Paloheimo | Director, Nordics Pre-Sales and Partners

Employee Insight

Flying high in business isn't easy. Companies need to constantly walk the line between order and chaos. To win, exec teams and their employees need to become 'Masters of Chaos', dipping into the ocean of chaos, hidden behind the subjective experiences, for feedback and fresh ideas. Read more in our blog.

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Why a Diverse Workforce Gives you a Competitive Edge

Published 1 October 2019 by Nicola Matson | SVP Product Management

Employee Insight

Even today, how people think, feel, look and act can still hinder their chances of professional success. There are strong ethical reasons why it’s important to provide equal opportunities and create a diverse and representative workforce. But, fostering a culture of diversity, equality and inclusivity isn’t just good for the soul, it’s also great for business! Here's how.

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4 Trends in Employee Experience and New Generation Feedback

Published 11 September 2019 by John Wilkinson | General Manager UK

Employee Insight

Attracting, retaining and developing talent has always been crucial to business success. At the same time, the challenge is intensifying. Listening to your employees and using the insight you glean to boost engagement; efficiency and the whole employee experience is perhaps more crucial now than ever.

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Employee Experience: What 3 Innovative HR Leaders are Prioritizing Right Now!

Published 17 July 2019 by Ben Eubanks, Principal Analyst | Lighthouse Research & Advisory

Employee Insight

In this blog, Ben Eubanks, HR analyst and commentator, pulls together some great perspectives from HR Leaders about what they're currently prioritizing when it comes to employee experience.

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10 Questback Leadership Hacks by Matthias Frye

Published 30 June 2019 by

Employee Insight

In this blog, Matthias Frye, our Regional VP at Questback Central Europe, shares ten practical leadership 'hacks' based on personal experience during his time at Questback.

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Why Personalization, not Gamification, Delivers the Best Market Research Experience

Published 25 June 2019 by

Employee Insight

Is gamification the savior of market research or just an expensive gimmick? In our latest blog on market research, Alex Osbaldeston, one of our resident MRX gurus, argues why personalization is the way to go.

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A Conversation with Mårten Blixt, Regional Director, Nordics

Published 12 June 2019 by

Employee Insight

In our latest interview with thought leaders from inside and outside of Questback, Mårten likens customers and teams to his True North, talks tech and spills the beans on his guilty pleasures!

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Why Artificial Intelligence Won’t Replace Human Leadership

Published 24 May 2019 by Ben Eubanks, Principal Analyst | Lighthouse Research & Advisory

Employee Insight

Streamlining work with the help of AI is the future we face but that future does not include robots replacing your job. Artificial intelligence is sweeping through the workplace, before long we will take part in an AI integrated workforce. In this guest blog, we discuss the blend of humans and algorithms.

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