White Papers

We conducted a research that focuses on 2020 HR priorities and business challenges during lockdown. Read about the suprising findings in the e-book. Download it Now!

The best companies are powered by highly motivated happy teams. Winning the war on talent has never been more challenging. In this report on employee engagement and experience, we share the thoughts of some 150 HR professionals. Download it today.

Discussions and debates on the topic of the Future of Work show no sign of abating. With people and organizations front of mind, in this short whitepaper, we share our perspectives on the role feedback-driven insights will play in helping HR leaders and their teams prepare for the future.

Gender inequality and the resulting pay gap threaten business competitiveness and corporate reputation. It’s vital that companies achieve a closer gender balance if they are to innovate and benefit from a diverse workforce.

To thrive in today’s evolving business landscape, companies need to become transformative organizations that are able to pivot quickly as...

The insurance industry is working hard to attract new talent—but it needs to take more decisive action to ensure the brightest and the best can find rewarding careers in this exciting sector. The basis of this white paper, insurance industry leaders hotly debated the employment crisis at a Questback-hosted roundtable in London.

An executive's guide to measuring customer experience and taking advantage of the knowledge gained.

The importance of delivering excellent customer experience has risen up the executive agenda. No longer is it about solving low-level customer service issues - it is now an essential part of achieving an enduring competitive advantage.

A perfect storm of increasing digitalization, changing demographics and scarce skills is driving the need for dramatic change within organizations and in the way they are run. The only question is: Will you embrace that change, or be left behind by it?

Transforming engagement into an integrated measure of how businesses operate.