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Survey Consulting Services

For business-critical feedback, software is not enough. Questback’s survey consulting services combine a powerful platform with experienced specialists who help you design surveys, analyse results and turn feedback into action.

Survey design

Questionnaire design, methodology and KPIs.

Project delivery

Setup, fieldwork and quality control.

Analysis and reporting

Advanced analysis and decision-ready reporting.

Action and follow-up

Presentations, workshops and manager enablement.

«We no longer assume; we know.»

With 1,500 employees across Norway and Sweden, Oris Dental replaced assumptions with real-time, actionable insight.
Read the Oris Dental business case study

You should consider Questback Feedback Services if..

the survey can be business-critical:

Results go to the board, the works council or all employees, feed commercial strategies or product decisions. Methodology, anonymity handling and reporting must be defensible.

you have the data but not the answers:

The report is full of graphs and tables, yet leadership is still asking what should be prioritised. Driver analysis, action matrices and expert interpretation answer that crucial question.

you have the knowledge but not the hours:

Your team knows what good looks like, but cannot run programming, translations, field monitoring and reporting on top of their already demanding jobs.

you have the hours but not the knowledge:

You have the time but lack the specific expertise on what questions to ask, how to formulate them, what scales to use, survey length and how to optimize response rates.

…or you need nudges to get from start to finish:

A lot of projects do not fail because they were not thought through; they fail because they never left the planning stage. Having an expert team means there is someone who can and will hold you accountable to your deadlines and make sure you finish what you set your mind on and invested money in.

Questback’s survey consultants work directly with the same platform and data as your survey,
making collaboration more efficient.

Customer surveys with InsightLab

Need expert support with your survey?

Get help where it matters most, from design to follow-up.

Choose the support that fits your project

Employee Feedback Services Yearly engagement surveys, pulse programmes, 360-degree feedback, EX follow-up, subgroup reporting and action planning.
Customer Feedback & NPS Services Yearly customer satisfaction survey, NPS, CSAT, touchpoint surveys, customer journey feedback and CX follow-up.
Insight Reports & Advanced Analytics Actionable and management-ready analysis, driver analysis, action matrices and recommendations.
Action Planning and Enablement Result presentations, action workshops and train-the-trainer support.

Contact

Questback Global Questback Finland Questback Benelux Questback Norway Questback Sweden Questback Germany Questback Spain Questback France Questback Italy Questback South Africa Questback United Kingdom

Global

Support sales@questback.com
Bogstadveien 54, 0366 Oslo
Questback AS

Finland

Support sales.fi@questback.com
Keilaniementie 1, 02150 Espoo
Questback OY

Benelux

Support sales.nl@questback.com
Millennium Tower, Radarweg 29, 1043NX Amsterdam
Questback Nederland B.V.

Norway

Support sales.no@questback.com
Bogstadveien 54, 0366 Oslo
Questback AS

Sweden

Support sales.se@questback.com
Sveavägen 59, 113 59 Stockholm
Questback Sweden AB

Germany

Support sales.de@questback.com
Kurfürstendamm 30, 10719 Berlin
Questback Deutschland GMBH

Spain

ssarrate@questback.es
C/ O´Donnell18, 3ª Pta, 28009 Madrid
Tech Feedback Solutions sl (authorized partner)

France

contact@valmaison.fr
2 chemin de l’Acre St Pierre, 27120 Chaignes
Valmaison Sarl (authorized partner)

Italy

gianluca.poscente@questback.it
Via Delle Gondole, 13, 00121 Rome
Gianluca Poscente (authorized partner)

South Africa

info@questback.co.za
16 General Hendrik Schoeman Str, Cape Town
QB insights cc (authorized partner)

United Kingdom

sales.uk@questback.com
Questback UK Ltd

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