About Data Privacy

In 2016, the EU finalized the new General Data Protection Regulation (known as the GDPR). As of May 25 2018, the GDPR is a directly applicable law in all Member States in the European Union (EU), shortly followed by the remaining members of the European Economic Area (EEA).

Questback welcomes the positive changes the GDPR will bring by providing a higher degree of control to the people, and by ensuring a consistent and unified data protection regime for companies who provide their services to people in several jurisdictions in Europe.

The GDPR is highly relevant for any company that collects or processes feedback, and Questback therefore has great focus on its work to ensure compliance with the GDPR, and to make compliance with the GDPR as easy as possible for its customers. Questback will therefore implement privacy by design in its software, continue its high focus on information security and continuously update its procedures when needed.

Questback has applied to the Data Protection Authority in Norway for Binding Corporate Rules, and Binding Corporate Rules for Processors, to ensure processing in compliance with the GDPR for its multinational customers.

Questback’s goal is for all individuals to feel safe when responding to surveys in Questback.

Want to know more?

Questback’s software and GDPR compliance

Questback’s commitment to privacy

Data Processing Agreement

Questback has made Data Processing Agreements compliant with the GDPR available for its customers in all regions. If you do not have one in place yet, please download below, and return an executed version to the e-mail address listed in the top of Page one.

Data Protection Officer for all Questback Group companies: Arve Foyen


Advokat Arve Føyen
Lomviveien 38, 1370 Fornebu,

Phone: +47 918 199 62,

E-mail:  arve@arvefoyen.comarvefoyen.com

Data Protection Officer for Questback GmbH (Germany): Karsten Kinast


        Rechtsanwalt Dr. Kasten Kinast, LL.M.
        KINAST Rechtsanwaltsgesellschaft mbH
        Hohenzollernring 54
        50672 Cologne,  Germany

Phone: +49 (0)221 – 222 183 – 0

Fax: +49 (0)221 – 222 183 – 10

Mobile: +49 (0)1520 – 9053214

E-Mail: mail@kinast.eu