Looking for an easy way to collect structured feedback from customers or employees? Questback’s form tool lets you design, distribute, and analyse professional forms — all within one secure platform. With 20+ years of experience, we help organisations gather insights that drive improvements, innovation, and confident business decisions.
Up and running in minutes with 35+ form tool templates
Professional consulting in your language
Generative AI and intelligent analytics – built to deliver insight
GDPR-compliant with secure servers located in Europe
Tailored to your needs
"Best do-it-your-self survey tool in the field, intuitive and yet many advanced functions."
Anne-Perly Eriksen VP of Customer Success
"With the help of Questback, we can tailor internal and external surveys, giving us valuable insight to evaluate and improve services and development initiatives."
Lene Sellæg HR Manager
1 600+
happy
customers
21%
14%
20%
Personal consulting
Smooth start,
real impact
User-friendly platform
Ready-made solutions built for real users
Invaluable insights
Successful surveys deliver valuable insights
Powerful, adaptable features
Tailor your Quests to your needs
Reliable and personalised consulting
Fully GDPR compliant
25 years of experience in feedback
Questback is built to meet the feedback needs of any organization—regardless of industry, size, geographical reach, or complexity. It includes pre-built templates that can be tailored to your specific requirements, making it easy to get started and adapt to your processes.
Whether it’s about improving the customer experience, boosting employee engagement, or making strategic decisions, you need a solution that makes it easy to turn insights into action.
In a world where data flows from every direction, it’s easy to drown in information – and miss what truly matters. Questback helps you cut through the noise and focus on the feedback that drives real decisions.
Questback makes it easy to collect and analyse feedback – and most importantly, to act on it. With our powerful, user-friendly tools, you get the right insights at the right time. We turn complex data into clear, actionable insights that help you make better decisions and strengthen your organisation.
Book a meeting with our advisors – we’ll help you get started and show you how quickly you can create your own surveys with Questback!
Perfect for smaller teams or organisations that want to get started with customer or employee surveys quickly.
1 user included
5 hours of InsightLab
Deeper insights with extended support – ideal for medium-sized organisations looking to invest in their surveys.
1 user included
10 hours of InsightLab
A comprehensive solution for small to large organisations aiming to maximise the customer or employee experience at the highest level.
1 user included
15 hours of InsightLab
We tailor the right package for customer and employee surveys to suit your needs.
Questback’s form tool helps you collect structured input from any audience — customers, employees, or partners — and turn it into clear, actionable insights.
A form tool matters because it allows organisations to collect structured data efficiently, whether for surveys, registrations, feedback, or evaluations. It simplifies data collection and ensures you get insights you can trust.
You can use a form tool as often as needed — from one-off projects to regular feedback cycles. Frequent use helps you stay connected to stakeholders, track trends, and respond quickly to changing needs.
With a form tool, you can create customer surveys, employee feedback forms, event registrations, evaluations, and more. Customisable templates make it easy to adapt forms to your specific goals.
Start by exporting or reviewing the collected data directly in the form tool’s dashboard. Use built-in analytics to filter responses by key categories (e.g., customer type, department, satisfaction score). Share summary reports with relevant teams and assign clear action points. For example, if feedback highlights a service issue, notify the responsible manager. Always communicate back to respondents when possible — thank them for their input and explain what will change as a result. This builds trust and increases participation in future feedback efforts.
Yes – if you’re a company or organisation looking to collect feedback in a professional manner and on a regular basis and turn it into real change. You’ll get personal consulting, proven templates, and support with both analysis and follow-up actions.
No – if you’re as a private person looking to run a one-off survey, or if you are looking for a free solution. In that case, a simpler free tool may be better suited to your needs.
Do you want higher profits, more satisfied customers, greater productivity, and healthier, more engaged employees? This guide gives you 33 practical tips to help you boost employee engagement in your workplace.
Do you know which questions you need to answer to choose the right feedback solution? Download our whitepaper to future-proof your feedback insights!
Questback offers a wide range of features and options for all types of organizations. Describe your needs in the form below, and we’ll get back to you as soon as possible.
