Data Privacy & Security in Surveys: New Risks, Stricter Regulations & Intense Governance

”Only 40% of European companies are ready for the GDPR, and across the ocean, a mere 6% of North American companies are ready for its implementation!”

Customers, employees or market research participants—chances are you gather and value their insight. Whether customer experience feedback, employee engagement metrics or market research data, this type of information is invaluable to organizations as they compete in today’s digital world. As such, most organizations (if not all) collect and store some these insights.

A major new set of privacy regulations is changing how organizations manage and address data privacy and security concerns. GDPR will drastically change how organizations process personal data and interact with their customers, employees and the market at large. This is what you need to know when it comes to collecting insight under the new laws.

Join Questback’s Marc Oetzel, Privacy Counsel, and Matthias Frye, Regional Manager Central Europe, to discuss what you need to know when it comes to collecting insight under the new laws to reduce enterprise risk and protect your organization.

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About the Speakers

Marc Oetzel

Privacy Counsel, Questback

Marc Oetzel is a seasoned information technology attorney contributing more than 15 years of corporate and legal expertise focused on information technology (IT), data protection, intellectual property, and software technology. A certified Data Protection Officer with extensive legal consultancy experience, Marc currently serves as Questback’s Privacy Counsel lending his extensive acumen in key areas including data protection and the GDPR, among others. In addition to his legal responsibilities, Marc serves as a thought-leader in the IT, data and technology sphere where he is often a speaker, lecturer, advisor and writer.

Prior to Questback, Marc practiced data protection, contract, IT, intellectual property and employment law, working with various international clients handling multinational projects. He is also multilingual, speaking both German and English fluently. Marc received his LL.M. from the University of Southern California, Los Angeles, where he also served as a visiting lecturer on contract and IP law.

Mattias Frye

Regional Manager – Central Europe, Questback

Matthias Frye is an accomplished executive leader responsible with more than 20 years of sales and management experience in international software and technology companies. As the Regional Manager of Central Europe, Matthias leads all Questback’s Central European operations including Germany, Switzerland and Austria. Joining Questback in 2014, he previously served as the Regional Sales Director for Central Europe, heading the sales department for two years in the region.