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Exit Survey Tools That Reveal Why Employees Leave

Want to understand why employees leave — and how to keep your best talent? Questback’s exit survey platform helps you gather honest, structured feedback from departing employees. With 20+ years of experience, we turn their insights into clear actions. Spot trends, address issues, and improve retention, so you can build a stronger, more resilient organization.

Up and running in minutes with exit survey templates

Professional consulting in your language

Generative AI and intelligent analytics – built to deliver insight

GDPR-compliant with secure servers located in Europe

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The Nordic region's most trusted platform for exit surveys

Senaatti

"A versatile, functional, and easy-to-use tool that is constantly being developed."

Erika Stude Customer Experience Specialist
Sens Utvikling

"With the help of Questback, we can tailor internal and external surveys, giving us valuable insight to evaluate and improve services and development initiatives."

Lene Sellæg HR Manager
Senaatti
Sens Utvikling
Eksfin - Export Finance Norway
Fitness24Seven
Visma
Scania

1 600+

happy
customers

21%

better ROI
in companies with high engagement

14%

higher
productivity

20%

bigger
sales

Personal consulting

Smooth start,
real impact

User-friendly platform

Ready-made solutions built for real users

Invaluable insights

Successful surveys deliver valuable insights

Powerful, adaptable features

Tailor your Quests to your needs

Reliable and personalised consulting

Fully GDPR compliant

25 years of experience in feedback

Capture the exit survey insights that truly matter

Questback is built to meet the feedback needs of any organization—regardless of industry, size, geographical reach, or complexity. It includes pre-built templates that can be tailored to your specific requirements, making it easy to get started and adapt to your processes.

Whether it’s about improving the customer experience, boosting employee engagement, or making strategic decisions, you need a solution that makes it easy to turn insights into action.

In a world where data flows from every direction, it’s easy to drown in information – and miss what truly matters. Questback helps you cut through the noise and focus on the feedback that drives real decisions.

Questback delivers exit survey feedback that drives growth

Questback makes it easy to collect and analyse feedback – and most importantly, to act on it. With our powerful, user-friendly tools, you get the right insights at the right time. We turn complex data into clear, actionable insights that help you make better decisions and strengthen your organisation.

Free consultation and demo

Book a meeting with our advisors – we’ll help you get started and show you how quickly you can create your own surveys with Questback!

EX Starter

Perfect for smaller teams or organisations that want to get started with employee surveys quickly.

1 user included
5 hours of InsightLab​

EX Business

Deeper insights with extended support – ideal for medium-sized organisations looking to invest in their surveys.

1 user included
10 hours of InsightLab​

EX Enterprise

A comprehensive solution for small to large organisations aiming to maximise the employee experience at the highest level.

1 user included
15 hours of InsightLab​

Find the right package for you

We tailor the right package for customer and employee surveys to suit your needs.

Exit surveys that strengthen retention and culture

Questback makes it easy to collect and analyse feedback – and most importantly, to act on it. With our powerful, user-friendly tools, you get the right insights at the right time. We turn complex data into clear, actionable insights that help you make better decisions and strengthen your organisation.

Your questions about exit surveys, answered

Why do exit surveys matter?

Exit surveys matter because they reveal why employees leave, providing critical insights for improving retention. By understanding the reasons behind departures, companies can address issues, strengthen leadership, and create a workplace that retains top talent.

An exit survey should be conducted every time an employee leaves, whether voluntarily or involuntarily. Consistent use ensures you collect reliable data, spot trends, and make timely improvements to reduce future turnover.

An exit survey should ask about reasons for leaving, satisfaction with management, work environment, growth opportunities, and suggestions for improvement. Including both multiple-choice and open-ended questions captures both trends and detailed insights.

Analyze exit survey data to identify common themes and actionable insights. Share findings with leadership, create targeted improvement plans, and communicate changes to the broader organization. Showing you act on feedback strengthens employer reputation.

Yes – if you’re a company or organisation looking to collect feedback in a professional manner and on a regular basis and turn it into real change. You’ll get personal consulting, proven templates, and support with both analysis and follow-up actions.

No – if you’re as a private person looking to run a one-off survey, or if you are looking for a free solution. In that case, a simpler free tool may be better suited to your needs.

Higher employee engagement: Four driving fources

Increase engagement

Do you want higher profits, more satisfied customers, greater productivity, and healthier, more engaged employees? This guide gives you 33 practical tips to help you boost employee engagement in your workplace.

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Choose the right solution

Do you know which questions you need to answer to choose the right feedback solution? Download our whitepaper to future-proof your feedback insights!

Contact us

Questback offers a wide range of features and options for all types of organizations. Describe your needs in the form below, and we’ll get back to you as soon as possible.

Contact

Questback Global Questback Finland Questback Benelux Questback Norway Questback Sweden Questback Germany Questback Spain Questback France Questback Italy Questback South Africa Questback United Kingdom

Global

Support sales@questback.com
Bogstadveien 54, 0366 Oslo
Questback AS

Finland

Support sales.fi@questback.com
Keilaniementie 1, 02150 Espoo
Questback OY

Benelux

Support sales.nl@questback.com
Millennium Tower, Radarweg 29, 1043NX Amsterdam
Support:  +47 21 02 70 70
Sales:  +31 61 66 97 463
Questback Nederland B.V.

Norway

Support sales.no@questback.com
Bogstadveien 54, 0366 Oslo
Questback AS

Sweden

Support sales.se@questback.com
Sveavägen 59, 113 59 Stockholm
Support:  +47 21 02 70 70
Sales:  +468 440 88 00
Questback Sweden AB

Germany

Support sales.de@questback.com
Kurfürstendamm 30, 10719 Berlin
Questback Deutschland GMBH

Spain

ssarrate@questback.es
C/ O´Donnell18, 3ª Pta, 28009 Madrid
Tech Feedback Solutions sl (authorized partner)

France

contact@valmaison.fr
2 chemin de l’Acre St Pierre, 27120 Chaignes
Valmaison Sarl (authorized partner)

Italy

gianluca.poscente@questback.it
Via Delle Gondole, 13, 00121 Rome
Gianluca Poscente (authorized partner)

South Africa

info@questback.co.za
16 General Hendrik Schoeman Str, Cape Town
QB insights cc (authorized partner)

United Kingdom

sales.uk@questback.com
Questback UK Ltd

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