Skip to content

Questback Group presents Q1 trading update

Questback Group presents Q1 trading update

Questback offers a leading SaaS solution for collecting, analyzing and acting on customer and employee feedback. Our goal is to make companies and organizations smarter by providing the insights they need for better decision making.

Key highlights in the Q1 trading update include:

  • Overall strong key operational metrics for the quarter
  • New Annual Recurring Revenue growth of 46%
  • Growth of Sales to Existing Customers by 54 % vs same period last year
  • Growth of Sales to New Customers by 20% vs the same period last year
  • Net retention rate, reflecting the ability to both retain and grow existing customer base, at 103% – up from 91% Q1 2021
  • Year-over-year growth in toal ARR per end of Q1 2022 +8% up from -3% per end of Q1 2021

Questback CEO, Saeid Mirzaie comments;

“Our work towards growth in our core business that started 1,5 years ago is progressing according to plan, and Q1 really showed us the strength of our team’s dedication and execution. We are especially proud to have reached the milestone of a net retention rate of above 100% for the quarter, reflecting our customers’ trust in us.

Going into Q2 we have continued strong belief in our plan and ability to execute on it, as shown by the strongest year-over-year ARR growth in more than a decade.”

The full trading update is available at

Note: All numbers are calculated using constant currency exchange rates based on the average for year 2021 to exclude any effects of currency exchange rate fluctuations, and excluding revenue from reseller and brokerage agreements.

Questback is a leading provider of SaaS solutions for employee and customer feedback. The company was founded in 2000 and was listed in August 2021 on the Euronext Growth exchange in Oslo. Find out more about Questback at

For further queries, please contact:

Saeid Mirzaie
Chief Executive Officer
Ph. +46 733 414407

John M. Edminson
CFO, Investor relations
Ph. +47 952 16162

Cautionary note regarding forward-looking statements This communication may contain certain forward-looking statements relating to the business, financial performance and results of the Company and/or the industry in which it operates. Forward-looking statements concern future circumstances and results and other statements that are not historical facts, sometimes identified by the words “believes”, “expects”, “predicts”, “intends”, “projects”, “plans”, “estimates”, “aims”, “foresees”, “anticipates”, “targets”, and similar expressions. Any such forward-looking statements are solely opinions and forecasts reflecting views as of the date set out on the cover of these materials, which are subject to risks, uncertainties and other factors that may cause actual events to differ materially from any anticipated development, including the risk factors set forth in the Information Document prepared by the Company in connection with the Listing, available at under the heading “Vedlegg”. No liability for such statements, or any obligation to update any such statements or to conform such statements to actual results, is assumed. Furthermore, information about past performance given in this communication is given for illustrative purposes only and should not be relied upon as, and is not, an indication of future performance.


Customer Journey – Transform your CX

Do you want to create a superb customer journey? Gain a competitive advantage, enjoy greater profitability and deliver a superior customer experience? Download our new whitepaper now!

More articles on this topic


Questback International Questback Finland Questback Benelux Questback Norway Questback Sweden Questback Germany


Bogstadveien 54, 0366 Oslo


Keilaniementie 1, 02150 Espoo


Millennium Tower, Radarweg 29, 1043NX Amsterdam


Bogstadveien 54, 0366 Oslo
Support:  +47 21 02 70 80
Sales:  +47 21 02 70 70


Sveavägen 59, 113 59 Stockholm
Support:  +468 440 88 21
Sales:  +468 440 88 00


Kurfürstendamm 30, 10719 Berlin

Trusted by many