In The News | Future proofing HR by future proofing the employee experience, Questback featured in HR Director
The latest edition of HR Director focuses on these questions, asking how HR can ensure it remains relevant and strategic in a rapidly transforming world. As part of the debate Questback’s Luke Talbot and Scott Heyhoe outline their thoughts on how HR should change, highlighting how the profession needs to embrace new skills and technology if it is to future-proof its role.
Read the article to learn about these four key areas:
- Technology at work – why HR needs a bigger role in selecting IT
- Reputation – how building an employer brand demands HR focus more on marketing
- The impact of employee experience on customer experience – making the link between happy staff and profitable customer relationships
- The overall employee lifecycle – why only HR has the perspective and KPIs across the entire employee journey