Customer Experience

Why the NPS Question Matters for Customer Loyalty

Why the NPS Question Matters for Customer Loyalty

Understanding the Cost of Churn and How to Calculate It

Understanding the Cost of Churn and How to Calculate It

The Importance of Customer Feedback for Churn Reduction

The Importance of Customer Feedback for Churn Reduction

How to Develop an Effective Churn Reduction Strategy

How to Develop an Effective Churn Reduction Strategy

5 Common Mistakes That Lead to Churn and How to Avoid Them

5 Common Mistakes That Lead to Churn and How to Avoid Them

How to Implement the NPS Question in Your Customer Feedback Strategy

How to Implement the NPS Question in Your Customer Feedback Strategy

Best Practices for Using the NPS Question in Your Surveys

Best Practices for Using the NPS Question in Your Surveys

NPS promoters

NPS promoters

NPS passives

NPS passives

NPS detractors

NPS detractors

Capterra review badge

Contact Questback

Finland

Keilaniementie 1, 02150 Espoo
Support
Support: +358 20 74 31 560
sales.fi@questback.com
Sales: +358 40 526 5486

International

Bogstadveien 54, 0366 Oslo
Support
sales@questback.com
Sales: +47 21 02 70 70

Benelux

Millennium Tower, Radarweg 29, 1043NX Amsterdam
Support
sales.nl@questback.com
Sales: +31 61 66 97 463

Norway

Bogstadveien 54, 0366 Oslo
Support
sales.no@questback.com
Sales: +47 21 02 70 70

Sweden

Sveavägen 59, 113 59 Stockholm
Support
sales.se@questback.com
Sales: +46 8 440 88 00

Germany

Kurfürstendamm 30, 10719 Berlin
Support
sales.de@questback.com
Sales: +49 30 4373 5534