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Somerset Partnership NHS Trust

Elias Axelsson Björklund
Kennisbank
Onze Klanten
Somerset Partnership NHS Trust

SITUATION

Somerset Partnership NHS Trust wanted to find new ways to attract and retain employees, whilst also providing its nearly 4,000 staff with a strong voice and increase engagement with patients.

SOLUTION 

Questback’s NHS Staff Community enables healthcare organisations to have a continuous lifetime relationship with their employees. It provides a personalised, interactive platform to listen to, engage and communicate with staff, wherever they are located, whenever they log on and whatever device they use. Given the flexibility of Questback, the Trust is also using it as the backbone of its Patient Family and Friends Test (FFT), analysing data to produce faster reporting on completion rates and outcomes.

RESULT

While it has only been up and running with Questback for less than twelve months, Somerset Partnership is already seeing improvements in five key areas:

1. Deeper understanding of engagement

2. Improved retention and recruitment

3. Greater efficiency 

4. Improved measurement of outcomes

5. Platform for future engagement

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Contact

Questback Internationale Questback Finland Questback Benelux Questback Noorwegen Questback Zweden Questback Duitsland

Internationale

Support sales@questback.com
Bogstadveien 54, 0366 Oslo

Finland

Support sales.fi@questback.com
Keilaniementie 1, 02150 Espoo

Benelux

Support sales.nl@questback.com
Millennium Tower, Radarweg 29, 1043NX Amsterdam
Support:  +47 21 02 70 70
Verkoop:  +31 61 66 97 463

Noorwegen

Support sales.no@questback.com
Bogstadveien 54, 0366 Oslo
Support:  +47 21 02 70 80
Verkoop:  +47 21 02 70 70

Zweden

Support sales.se@questback.com
Sveavägen 59, 113 59 Stockholm
Support:  +468 440 88 21
Verkoop:  +468 440 88 00

Duitsland

Support sales.de@questback.com
Kurfürstendamm 30, 10719 Berlin

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