Smarter, faster feedback

Ask Questions. Get Answers. Professionally.

TRUSTED BY MANY OF THE WORLD’S BEST COMPANIES:

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SURVEYS & FEEDBACK SOLUTIONS

One platform. All the answers.

What do your customers think of your products and services? What size is your market segment? How satisfied are your employees? Questback's mobile-ready surveys, panels and intuitive reporting give you the answers you need to keep building your business in the right direction.

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Increase response rates

Questback surveys work on all smartphones, tablets and browsers. More people respond, giving you wider samples and more accurate answers.

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Understand behaviors

Create surveys and feedback panels on customer experience, customer satisfaction, employee engagement, market trends, product development and more. 

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Know things fast

View reports and analysis instantly. Track and monitor your feedback in real-time, and know immediately what your data is telling you.

CUSTOMER SUPPORT

Customise your feedback platform. Receive expert support.

Our knowledgeable advisers (the folks below) will help you do-it-yourself or provide full managed services to ensure the best results. To discuss your unique business opportunities mail us at support@questback.com. Or call us at: +1800-974-8784

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CHRISTIAN KAMP

ENTERPRISE FEEDBACK

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MIA JEDBORN

MARKET INTELLIGENCE

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ANNE-PERLY ERIKSEN

NPS & CUSTOMER SATISFACTION

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CHRIS MYERS

ONLINE FEEDBACK COMMUNITIES

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MICHAEL COURTIER

HR & EMPLOYEE ENGAGEMENT

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CHRISTINE HESTNES

DO-IT-YOURSELF SURVEYS

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CASE STUDIES

Nespresso: Satisfying customers

Nespresso is using Questback to create more real-time satisfaction and more lifetime value.

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Nespresso
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CASE STUDIES

Volvo: Test driving satisfaction

"Using Questback, we are able to get a clearer view of the customers experience on the whole sales process from the initial test drive request to making the final sale."

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Volvo
customer satisfaction swiss case study

CASE STUDIES

Swiss: The continuous online survey

Using Questback, SWISS runs a continuous online passenger survey, monitoring customer experience at 15 touch points - and it's making a strategic difference.

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Swiss
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CASE STUDIES

Ernst & Young: Knowing employees

Using Questback Ernst & Young gets valuable feedback on employment processes and regular monitoring of employee opinion - all year round.

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Ernst & Young
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OUR PRODUCTS

Solutions for companies big and small

Whether you’re a small business or department within a large company looking for a D-I-Y survey tool, or an enterprise that requires scalability and sophistication, we have the solution for you.

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BLOG & RESOURCES

Information is valuable...but insight is priceless

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12-Signs-Your-Employees-are-Disengaged

Employee Engagement: 12 Warning Signs and 3 Winning Strategies

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The Value of People: How To Increase Your Human Capital

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If Your Customer Data is Boring, You’re Analyzing It Wrong

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12.-The-5-biggest-market-research-blunders

​The 5 Market Research Blunders You Must Avoid

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How to Get the Most Value Out of Your Employee Training Feedback

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Checklist: How to Run a Great 360° Employee Feedback Program

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7 Signs You're About to Lose a Customer (And How to Recover)

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​How to make customer feedback work for your business

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10.-Using-competitive-intelligence-to-woo-your-customers-and-close-the-deal-

3 Ways to Use Competitive Intelligence to Win Customers

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Do You Get Reliable Customer Feedback from Mystery Shoppers?

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Welcome to Questback

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