Introducing Questback Essentials. Sophisticated Feedback Made Simple.

Essentials Platform Helps Companies Understand Customers and Employees Better, Faster, and More Easily. Learn more

Smarter Surveys, Deeper Insights.

Online surveys, real-time feedback, on all devices.

TRUSTED BY MANY OF THE WORLD’S BEST COMPANIES:

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SURVEYS & FEEDBACK SOLUTIONS

One platform. All the answers.

What do your customers think of your products and services? How engaged are your employees? Questback's mobile-ready surveys, panels and intuitive reporting give you the answers you need to build your business in the right direction.

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Increase response rates

Questback surveys and feedback tools are designed for the mobile era delivering seamless brand experience and higher response rates

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Understand behaviors

Collect multi-touchpoint feedback to understand buying behaviors, loyalty drivers, shifts in sentiment and more.

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Know things fast

Track, analyze and monitor your data and results in real-time. Turn insight into early action. 

CUSTOMER SUPPORT

Customise your feedback platform. Receive expert support.

Our knowledgeable advisers (the folks below) will help you do-it-yourself or provide full managed services to ensure the best results. To discuss your unique business opportunities mail us at support@questback.com. Or call us at: +1800-974-8784

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CHRISTIAN KAMP

ENTERPRISE FEEDBACK

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MIA JEDBORN

MARKET INTELLIGENCE

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ANNE-PERLY ERIKSEN

NPS & CUSTOMER SATISFACTION

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CHRIS MYERS

ONLINE FEEDBACK COMMUNITIES

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MICHAEL COURTIER

HR & EMPLOYEE ENGAGEMENT

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CHRISTINE HESTNES

DO-IT-YOURSELF SURVEYS

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CASE STUDIES

Nespresso: Satisfying customers

Nespresso is using Questback to create more real-time satisfaction and more lifetime value.

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Nespresso
customer suvey volvo case study

CASE STUDIES

Volvo: Test driving satisfaction

"Using Questback, we are able to get a clearer view of the customers experience on the whole sales process from the initial test drive request to making the final sale."

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Volvo
customer satisfaction swiss case study

CASE STUDIES

Swiss: The continuous online survey

Using Questback, SWISS runs a continuous online passenger survey, monitoring customer experience at 15 touch points - and it's making a strategic difference.

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Swiss
employee feedback ernst and young case-study

CASE STUDIES

Ernst & Young: Knowing employees

Using Questback Ernst & Young gets valuable feedback on employment processes and regular monitoring of employee opinion - all year round.

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Ernst & Young
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OUR PRODUCTS

Solutions for companies big and small

Whether you’re a small business or department within a large company looking for a D-I-Y survey tool, or an enterprise that requires scalability and sophistication, we have the solution for you.

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BLOG & RESOURCES

Information is valuable...but insight is priceless

Our feed

illustration man 1

Introducing Questback Essentials. Sophisticated Feedback Made Simple.

Essentials Platform Helps Companies Understand Customers and Employees Better, Faster, and More Easily.

Learn more
2.-Want-happier-Employees -Give-them-accurate-360-performance-feedback

​Want More Engaged Employees? Give them Accurate Feedback with 360° Reviews.

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Without Human Insight We're Just Lost in Data

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​Voice of the Customer: The Power of Real-Time Feedback

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How Unified Feedback Management Saves You Money

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​To Engage or Be Engaged: Using Your VoE Program to Retain Top Talent

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5 Ways To Make Employee Performance Reviews Better For Everybody

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Trend-Spotting: Break Down Silos by Collating Customer Feedback

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​5 Ways Customers Complain Indirectly

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​Closing Feedback Gaps To Open Up Your Competitive Edge

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​Will Your Best Employees Quit This Year?

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Free Trial

Welcome to Questback!

Get a free trial. No credit card required. Please fill out all fields.

Questions? Call us at 1800-974-8784

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Get the best price for your feedback solutions

See how your business can turn feedback into profit by using Questback. 

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