Introducing Questback Essentials. Sophisticated Feedback Made Simple.

Essentials Platform Helps Companies Understand Customers and Employees Better, Faster, and More Easily. Learn more

People Matter. Get Their Insight.

Thousands of companies are using Questback's online insights platform to ask questions, get answers and make informed decisions.

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SURVEYS & FEEDBACK SOLUTIONS

How we help you get ahead

QuestBack's online surveys and customer, employee and market feedback solutions enable our clients to collect business critical insight– and convert it into loyalty, growth and profitability. Put simply, we give you the answers you need to get ahead.

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Collect data from all touchpoints.

Online survey and feedback tools to collect real-time, mobile-first, customer, employee and market insight.

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Immediate 'event-driven' feedback.

Collect feedback within moments of an event, on any touchpoint, for better response rates and heightened accuracy. 

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Real-time reports & alerts.

Actionable reporting and dashboards to help you spot what’s not working and change it - or, see what is working, and optimize it.

CUSTOMER SUPPORT

Customise your feedback platform. Receive expert support.

Our knowledgeable advisers (the folks below) will help you do-it-yourself or provide full managed services to ensure the best results. To discuss your unique business opportunities just send us a support@questback.com. Or call us at: +1 203 690 1052

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CHRISTIAN KAMP

ENTERPRISE FEEDBACK

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MIA JEDBORN

MARKET INTELLIGENCE

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ANNE-PERLY ERIKSEN

NPS & CUSTOMER SATISFACTION

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CHRIS MYERS

ONLINE FEEDBACK COMMUNITIES

questback customer support alex

MICHAEL COURTIER

HR & EMPLOYEE ENGAGEMENT

questback customer support christine

CHRISTINE HESTNES

DO-IT-YOURSELF SURVEYS

customer satisfaction swiss case study

CASE STUDIES

Swiss: The continuous online survey

Using QuestBack, SWISS runs a continuous online passenger survey, monitoring customer experience at 15 touch points - and it's making a strategic difference.

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Swiss
customer satisfaction nespresso case study

CASE STUDIES

Nespresso: Satisfying customers

Nespresso is using QuestBack to create more real-time satisfaction and more lifetime value.

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Nespresso
employee feedback ernst and young case-study

CASE STUDIES

Ernst & Young: Knowing employees

Using QuestBack Ernst & Young gets valuable feedback on employment processes and regular monitoring of employee opinion - all year round.

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Ernst & Young
customer suvey volvo case study

CASE STUDIES

Volvo: Test driving satisfaction

"Using QuestBack, we are able to get a clearer view of the customers experience on the whole sales process from the initial test drive request to making the final sale."

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Volvo
Browse case studies

OUR PRODUCTS

Solutions for companies big and small

Whether you’re a small business or department within a large company looking for a D-I-Y survey tool, or an enterprise that requires scalability and sophistication, we have the solution for you.

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MARKET LEADERS

Trusted by leading companies

We work with some of the biggest brands in the world as well as thousands of smaller companies. Their trust - like yours, is precious. 

  • NINTENDO

    NINTENDO

  • PEUGEOT

    PEUGEOT

  • PFIZER

    PFIZER

  • SAS

    SAS

  • UNIVERSAL

    UNIVERSAL

  • sfbio

    sfbio

BLOG & RESOURCES

Information is valuable...but insight is priceless

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Introducing Questback Essentials. Sophisticated Feedback Made Simple.

Essentials Platform Helps Companies Understand Customers and Employees Better, Faster, and More Easily.

Learn more
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Free Trial

Thousands of companies have signed up for Questback.

Get a free trial. No credit card required. Just fill out the form below and test drive our all-in-one feedback platform.

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Get the best price for your feedback solutions

See how your business can turn feedback into profit by using QuestBack. 

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