Solution Sheet | NHS Speak Up Solution
Within the NHS, ability to speak up has a key part to play in safeguarding patients and staff, highlighting unethical behaviour and allowing Trusts to act on employee concerns. That’s why the NHS has launched its first national policy on whistleblowing. Since March 2017 every Trust needs to adopt the policy with systems in place that support staff, ensure anonymity and turn concerns into action – fast.
Yet existing whistleblowing methods rely on paper, email and telephone, making them complex to manage while it is difficult to preserve confidentiality or progress concerns quickly.
The Questback NHS Speak Up Solution specifically addresses the needs of Trusts and other healthcare organisations:
- Web-based – it can be accessed by staff through any internet connected device, from PCs to smartphones
- Guaranteed anonymity & security – powerful encryption protects the identity of the whistleblower, giving them confidence to speak up.
- Simplicity for staff – the straightforward, easy to use solution guides staff through the process of raising concerns, removing hurdles in the process.