Skip to content

Questback launches InsightLab and appoints Astrid van den Brink Erlandsson VP Professional Services

Uutiset
Questback launches InsightLab and appoints Astrid van den Brink Erlandsson VP Professional Services

(Astrid van den Brink Erlandsson)

2022-11-22

Over 1600 European organizations already choose Questback in their pursuit of deeper understanding of employee and customer experiences. With the addition of professional services through InsightLab, Questback seeks to supercharge these experience management programs while deepening existing customer relationships and opening for new possibilities.

To head up this effort, Questback is now joined by Astrid van den Brink Erlandsson as VP Professional Services. Astrid brings 20 years of experience in customer and employee feedback management through previous roles at Kantar, GfK, HM, Effectory and latest as Chief Services Officer at Netigate.

“I think that Questback is in an exciting phase with great potential, and I believe we have identified a great opportunity in the market to complement Questback’s already strong technology with a layer of professional services. When we add services, we strengthen the relationship with our customers and become even more of a partner in understanding where insights from feedback can have the largest impact for them.” Says Astrid van den Brink Erlandsson.

Already three people strong, the newly formed InsightLab team is expanding in connection with strong customer demand.

“We are off to a great start with strong interest from our current customers as well as new ones and several projects already underway. We are actively looking for new members to the team to build out our capabilities as well.” Says Astrid van den Brink Erlandsson.

Having recently established offices in Berlin and Amsterdam, Questback is pursuing a growth journey in Europe through a combination of deeper relationships with current customers and new market opportunities.

“Talking to our customers, we know that professional services from Questback has been highly sought after. Having the privilege of attracting talent such as Astrid to the team to execute on this makes me confident that we will be able to deliver a completely new level of service to our customers.” says Saeid Mirzaie, CEO of Questback.

Questback is a European leading provider of SaaS solutions for employee and customer feedback. The Company was founded in 2000 and listed in August 2021 on the Euronext Growth exchange in Oslo. Find out more about Questback at Questback.com.

 

For further queries, please contact:

Saeid Mirzaie

Chief Executive Officer

Ph. +46 733 414407

Email: saeid.mirzaie@questback.com

Cautionary note regarding forward-looking statements

This communication may contain certain forward-looking statements relating to the business, financial performance, and results of the Company and/or the industry in which it operates. Forward-looking statements concern future circumstances and results and other statements that are not historical facts, sometimes identified by the words ”believes”, ”expects”, ”predicts”, ”intends”, ”projects”, ”plans”, ”estimates”, ”aims”, ”foresees”, ”anticipates”, ”targets”, and similar expressions. Any such forward-looking statements are solely opinions and forecasts reflecting views as of the date set out on the cover of these materials, which are subject to risks, uncertainties, and other factors that may cause actual events to differ materially from any anticipated development, including the risk factors outlined in the Information Document prepared by the Company in connection with the Listing, available at https://newsweb.oslobors.no/message/540413 under the heading ”Vedlegg”. No liability for such statements, or any obligation to update any such statements or to conform such statements to actual results, is assumed. Furthermore, information about past performance given in this communication is given for illustrative purposes only and should not be relied upon as, and is not, an indication of future performance.

Whitepaper

Näin parannat asiakaskokemusta koko asiakaspolun mitalta

Haluatko luoda erinomaisen asiakasmatkan? Rakentaa kilpailuetua, nauttia paremmasta kannattavuudesta ja tarjota ylivoimaisen asiakaskokemuksen? Lataa uusi oppaamme nyt!

Lisää artikkeleita tästä aiheesta

Ota yhteyttä

Questback Kansainvälinen Questback Suomi Questback Benelux Questback Norja Questback Ruotsi Questback Saksa Questback Espanja Questback Ranska Questback Italia Questback Etelä-Afrikka Questback Yhdistynyt kuningaskunta

Kansainvälinen

Tuki sales@questback.com
Bogstadveien 54, 0366 Oslo
Questback AS

Suomi

Tuki sales.fi@questback.com
Keilaniementie 1, 02150 Espoo
Questback OY

Benelux

Tuki sales.nl@questback.com
Millennium Tower, Radarweg 29, 1043NX Amsterdam
Tuki:  +47 21 02 70 70
Myynti:  +31 61 66 97 463
Questback Nederland B.V.

Norja

Tuki sales.no@questback.com
Bogstadveien 54, 0366 Oslo
Tuki:  +47 21 02 70 80
Myynti:  +47 21 02 70 70
Questback AS

Ruotsi

Tuki sales.se@questback.com
Sveavägen 59, 113 59 Stockholm
Tuki:  +468 440 88 21
Myynti:  +468 440 88 00
Questback Sweden AB

Saksa

Tuki sales.de@questback.com
Kurfürstendamm 30, 10719 Berlin
Questback Deutschland GMBH

Espanja

ssarrate@questback.es
C/ O´Donnell18, 3ª Pta, 28009 Madrid
Tech Feedback Solutions sl (authorized partner)

Ranska

contact@valmaison.fr
2 chemin de l’Acre St Pierre, 27120 Chaignes
Valmaison Sarl (authorized partner)

Italia

gianluca.poscente@questback.it
Via Delle Gondole, 13, 00121 Rome
Gianluca Poscente (authorized partner)

Etelä-Afrikka

info@questback.co.za
16 General Hendrik Schoeman Str, Cape Town
QB insights cc (authorized partner)

Yhdistynyt kuningaskunta

sales.uk@questback.com
Questback UK Ltd

Asiakkaiden luottamus maailmanlaajuisesti