Market Research

Complex research problems meet simple, flexible solutions.

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The research you need – with superior precision and speed

Questback market research solutions help you gain insight about customers, markets, and competitors - with astonishing speed, precision, and depth. Our most popular feedback solutions for market research include:

  • Quantitative feedback platforms for online surveys
  • Solutions for exploratory and qualitative market research
  • Solutions for Mobile and Social Research

All-in-one online research platform

Questback is the leading online research platform for market research companies offering all the data collection and analytics tools you need on one integrated platform:

  • Online surveys: from simple one question forms to complex multi-client and multi-lingual research projects
  • Online panels: powerful panelist management, content management and reward system
  • Online community: ad-hoc online feedback and advisory communities are the new research panels
  • MySight dashboards: compare and analyze your data any way you want on visually rich dashboards
  • Orbit: manage the most complex hierarchies at the touch of a button, making it easy to listen to the right research participants – fast.
  • Portals: quickly create engaging, dynamic online communities that connect you to your people.
  • Mobile App: 60% of surveys are opened first on mobile, so our surveys are 100% responsive 

A unified view

Questback offers a unified or a single view of survey results and respondent data and run descriptive analytics to see things from new angles. 

With easy sampling, profiling, data aggregation, and visualized push reporting the right metrics are visible to the right people and at the right time - making fact-based, collaborative decision-making possible.

Actionable Reporting.

Although robust enough for advance power-users and research nerds alike, Questback analytics are designed to also cater for busy managers who simply need great insights fast without fiddling with reports, analyzing complicated data-sets or having to hire expensive outside agencies. Automated functionality lets you 

  • Link reports and alerts to key performance indicators (KPIs).
  • Uncover and address hidden inefficiencies along your value chain
  • Identify business losing or winning behaviors as they occur.
  • Push alerts to relevant departments for immediate and targeted response.
  • Identify up-selling and cross selling opportunities and push 'hot' alerts to sales team.

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