Market Research

What size is your market? What's trending in purchase behavior? Get the answers you need with Questback market research solutions.

Request Demo

One stop research shop

Questback is the leading online research platform for market research companies offering all the data collection and analytics you need:

  • Monitoring and anticipating consumer trends and attitudes
  • Tracking consumer product adoption and usage
  • Changing content & attribution in the search and social fields.
  • Finding new trends before they happen and unaddressed consumer demand
  • Glean high value insight from social media and online panels
  • Loyalty programs and social strategy

Request Demo »

questback big data competitive aside

Increase profitability of your core operations.

Realizing increased operative efficiency is an imperative for business of all sizes and industries. We deliver a complete feedback system to monitor your business holistically and use the insight to optimize your operations, with functionality including:

  • Private communities synced with social media.
  • Branded communities with full social functionality.
  • Targeted surveys to communities with advanced and sophisticated feature sets.
  • Reporting that creates alignment between departments, front-line staff and top management.
questback enterprise aside

A unified view.

Questback enables you to identify organizational problems such as productivity lag or operational waste when and where (or before) they emerge and occur. Gain a single view of survey results and respondent data and run descriptive analytics to see things from new angles. With our easy sampling, profiling, data aggregation, and visualized push reporting the right metrics are finally visible to the right people and at the right time - making fact-based, collaborative decision-making the norm and not the exception.

Request Demo »

events feedback microsoft case study


Microsoft: Evaluating events

Using Questback Microsoft collected and implemented participant feedback gaining more valuable insight from company events.

customer satisfaction nespresso case study


Nespresso: Satisfying customers

Nespresso is using Questback to create more real-time satisfaction and more lifetime value.

employee feedback ernst and young case-study


Ernst & Young: Knowing employees

Using Questback Ernst & Young gets valuable feedback on employment processes and regular monitoring of employee opinion - all year round.

Ernst & Young
customer satisfaction swiss case study


Swiss: The continuous online survey

Using Questback, SWISS runs a continuous online passenger survey, monitoring customer experience at 15 touch points - and it's making a strategic difference.

customer suvey volvo case study


Volvo: Test driving satisfaction

"Using Questback, we are able to get a clearer view of the customers experience on the whole sales process from the initial test drive request to making the final sale."

Browse case studies

Invest in what you know will work.

Questback survey and feedback tools help you answer your market intelligence questions cost effectively, pro-actively and deliver your products and services to customers in smarter ways. We also help you use your feedback to create new opportunities. For example our data hub lets you combine social data with survey responses and opening up new ways to see and talk to your customers.

Request Demo »

Actionable Reporting.

Although robust enough for advance power-users and research nerds alike, Questback analytics are designed to also cater for busy managers who simply need great insights fast without fiddling with reports, analyzing complicated data-sets or having to hire expensive outside agencies. Automated functionality lets you 

  • Link reports and alerts to key performance indicators (KPIs).
  • Uncover and address hidden inefficiencies along your value chain
  • Identify business losing or wining behaviors as they occur.
  • Push alerts to relevant departments for immediate and targeted response.
  • Identify up-selling and cross selling opportunities and push 'hot' alerts to sales team.

Request Demo »

questback survey based lead generation aside

Better decision-making - by everyone.

Questback enables you to unify the collective intelligence of your whole company, and make data-driven decisions that boost margins and drive efficiencies. As departments problem solve and innovate faster improvements to products and services go to your customers.

Request Demo »

questbacks actionable analytics


Sync surveys to social media, collect and structure unsolicited data, nurture leads and fans, and feed the right content to the right customer.

Request Demo
questback business data integration


Questback automated analytics empower you to understand what your data is telling you, better predict behaviors, stay ahead of the market & implement ROI-transforming follow-up.

Request Demo
questback surveys actionable insights


Questback datahub and panels facilitate unparalleled connection and follow up with the people who matter the most to your business: your customers and employees.

Request Demo
questback business data integration


Exchange data seamlessly between your existing CRM, ERP and social media to get a complete 360 view of your customers and employees.

Request Demo

Welcome to Questback

Thousands of companies have signed up for Questback

Get a free trial. Just fill out the form below and test drive our all-in-one feedback platform.

You most enable JavaScript to submit the form.

Subscribe to Questback

Insight for your inbox

Stay on Top of the Latest Tips, Trends and Best Practices — in Customer Insight, Employee Engagement & Market Research!

You most enable JavaScript to submit the form.

Get Pricing

Get the best price for your feedback solutions

See how your business can turn feedback into profit by using Questback. 

You most enable JavaScript to submit the form.



Select your platform

To login please select your Questback platform