Employee Insight

Customer Insight

Market Research

Benefiting the bottom line through feedback

To succeed in business today organisations have to increase trust, improve effectiveness and constantly innovate. Listening and acting on your people’s feedback provides the insight you need to improve and grow your bottom line.

 What are you doing to listen to them today? Questback can help.

Questback Can Help

Discover how to connect engagement and results

Questback helps its customers create a culture built on trust by:

  • Active listening
  • Open dialogue
  • Insightful analysis
  • Meaningful action

Building trust is central to creating a high-performance culture that transforms performance drives competitive advantage.

Responding to your customers' needs drives business growth. 

TAILORED SOLUTIONS THAT DELIVER MEASUREABLE BENEFITS

Customer Experience
Customer Experience

Listen and act on the customer voice through real-time feedback initiatives.

Market Research
Market Research

Gain faster, deeper insight on your customers, markets and competitors.

Human Resouces
Human Resouces

Take a strategic view and transform operations through employee feedback.

Marketing
Marketing

Gather real-time insights to drive more agile, customer-focused marketing.

Employee Insight

Employees are your biggest asset. How are you capturing their insight and improving performance? Questback employee insight solutions help you find the answer.

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Customer Insight

To win and retain customers you need to capture their perspectives and constantly improve their experience. Questback customer insight solutions help you listen and act, making a difference to your bottom line.

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Market Insight

Consumer interests and desires are constantly changing. How can you keep up? Questback’s flexible market research solutions help you capture and analyse insight faster.

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Encouraging employees to give their best has always been critical to business performance – and company survival. Find out how you can transform the employee journey with Employee Touchpoint.

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Transform The Employee Journey To Drive Business Success

Guide

Read this market research guide to learn how you can differentiate from your competitors and deliver more valuable insights, more quickly and efficiently than ever before.

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Driving increased competitiveness for market researchers

Guide

Tune into Crosstalk to get behind the headlines and hype, and find out how you can transform your HR strategy to thrive in the gig economy.

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The Gig Economy - Who Cares Wins

Webinar

This guide shows you how to maximise the impact of people feedback on your business, improving the bottom line and creating an insight-driven organisation that will underpin more informed decision making. By including and engaging employees, you can thrive in this fast-changing world.

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Powering Transformation Through Employee Feedback

Guide

Increasing employee engagement at Northern Devon Healthcare NHS Trust through an online community platform, known as Staff Voice.

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Northern Devon Healthcare NHS Trust

Video

To succeed at a time of increased competition you need to listen to your best assets – your people – and act on their insight to drive change.

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The Importance Of Employee Engagement On The Bottom Line

Guide