Engage your biggest asset – your people
Questback’s feedback platform helps you to listen and act in real-time, increasing engagement, retention, and performance leading to competitive advantage.Read More
Align everyone with your strategy and goals
Ensure everyone is heading in the same direction, by using Questback’s feedback software to track staff alignment with your business objectives.Read More
Extend leadership throughout your organisation
Create leaders throughout your company with Questback’s feedback management software to extend 360° feedback across the business.Read More
Listen across the employee journey
Attract top talent, ramp-up productivity and retain staff by listening at key touchpoints with Questback’s feedback management software.Read More
Feedback across every touchpoint
Questback enables you to proactively capture feedback throughout the customer journey and use these insights to continuously improve how you operate.Read More
Put customers at the heart of your business
Listen more closely to your customers, and use their insight to deliver a better customer experience using Questback enterprise feedback management.Read More
Listen and act anytime to drive retention
Hear what your customers are saying in their moments of truth and close the feedback loop with Questback, safeguarding retention and boosting loyalty.Read More
Innovation starts with your customers
Tap into the power of customer insight and translate it into new product innovation with Questback’s enterprise feedback software.Read More
Engage with participants for deeper insight
Questback’s market research software gives your audiences the platform to share their views – from market research online communities (MROCs) to dynamic, pop-up communities.Read More
Cut the time and cost to deliver insight
However complex your project increase efficiency and deliver faster insight through Questback’s simple to use, automated market research platform.Read More
The complete solution for your online panel
Use Questback to reach and engage the right people quickly and efficiently, reducing cost, building loyalty and delivering ongoing insight to your clients.Read More
Capture insight at the moment of truth
Be mobile-first and engage with consumers in the moment through simple to deploy, engaging smartphone apps and responsive design sites.Read More
How is Questback right for you?
Feedback to benefit your business
Whatever your business challenge, our feedback platform helps you turn insight into business advantage.
Open, scalable platform
Our enterprise feedback platform grows with your needs, enabling you to benefit from insight across your organisation.
Confidentiality is at the heart of our feedback software, whatever your project needs.
Our people – passionate about feedback
We work in partnership with you, helping to build a feedback-driven organisation.
Simple to use
However complex your audience, our feedback management system makes it simple and efficient to engage with them.
Close the feedback loop
With built-in real-time reporting and action management capabilities our feedback management software helps you to turn insight into business results.
Using Questback technology, we’re generating insight that can be used to take targeted action and achieve real, site-specific change.
Senior Director Human Resources,
Danfoss Power Solutions
Not only is the Questback platform extremely powerful, it’s also very flexible and scalable, meaning we knew it could turn our innovative ideas into a reality.
Data Tech Director,
Painted Dog Research
We needed to work with a company that offered robust, flexible technology that would speed up the research process, combined with responsive support and a commitment to innovation over the long term. Questback met all of our requirements and our partnership has helped us to grow rapidly.
Business benefits have included increased engagement, authentic feedback and insight, over 40% reduced costs, rich input into strategic projects and, most importantly, cultural change.
Questback delivers exactly the survey data we need to evaluate and continuously improve our customer service. And our rising subscription figures prove that we are going in the right direction.
Our community platform has helped our retention rates increase and turnover decrease, sickness and absence rates improve, and our staff to feel happy and good in their work.
The latest in customer, employee, and market insights ⋮ Questback Resources
Read this Guide to learn more about engaging your people and using their feedback and insight wisely.Read More
In this Crosstalk, find out how you can put effective teams at the heart of your business strategy.Read More
Encouraging employees to give their best has always been critical to business performance – and company survival. Find out how you can transform the employee journey with Employee Touchpoint.Read More