Employee Insight

Customer Insight

Market Research

Turning feedback into business advantage

Organizations today need to build trust, increase effectiveness and unlock innovation. Your people are, therefore, the key to business success, providing the insight you need to engage with them and improve and grow your bottom line.

What are you doing to connect with them today?

Questback Can Help

Discover the path between engagement and results

Every day, Questback helps its customers promote a culture of trust through:

  • Active Listening
  • Transparent Dialogue
  • Insightful Analysis
  • Meaningful Action

Trust holds the power to transform organizations, creating a high-performance culture leading to competitive advantage.

Responding to your customers' needs drives business growth. 

scalable, customizable solutions with measureable benefits 

Customer Experience
Customer Experience

Harness the power of the customer voice through customized feedback. 

Market Research
Market Research

Questback solutions help you gain insight about customers, markets and competitors.

Human Resources
Human Resources

Find new ways to help your team excel by conducting employee feedback surveys.

Marketing
Marketing

Be at the forefront of your industry through gathered insights.

Employee Insight

Employees are the heart of your organization. What are you doing to capture their insight and improve performance? Questback employee insight solutions help you find the answer.

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Customer Insight

What are you doing to capture their perspectives, improve their experience and build loyalty? Questback customer insight solutions help you make a difference with your customers.

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Market Insight

What are you doing to keep up with changing consumer interests and desires? Questback’s flexible market research solutions help you capture and analyze insight faster.

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Find out how RSA reduced costs while increasing engagement and driving significant cultural change.

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RSA Insurance

Case Study

Built on Questback, the Customer Satisfaction Survey Program helps SWISS to improve its customer experience.

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SWISS

Case Study

Gathering employee feedback to take specific action and achieve real change.

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Danfoss

Case Study

Integrating customer and employee insight into business decisions.

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Bank Austria

Case Study

Measuring real-time customer satisfaction across all brand touchpoints to increase loyalty.

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Hilti

Case Study