Questback is committed to data protection and your privacy. Protecting the privacy of individuals is extremely important to Questback as a provider of software as a service (SaaS) based feedback software. When it comes to processing personal data, we are aware of the importance of transparency for the individual whose data is being processed.
1. Who is processing your information
This Service is provided and operated by Questback AS, Bogstadveien 54, 0366 Oslo, Norway, Phone: +47 21 02 70 70, mail: firstname.lastname@example.org, web: www.questback.com.
As the controller according to Art. 4 (7) GDPR, we ensure that User’s personal data is solely processed in accordance with the GDPR and related Data Protection Laws and Regulations.
2. How we process personal data
Questback will also collect and process personal data through cookies and similar tracking technologies based on our legitimate interest to gather information about the use and performance of our Service for continuing enhancement.
We will analyze, anonymize and aggregate personal data for our legitimate interest of maintaining statistics and benchmarking on team performance, collaboration and leadership skills, employee satisfaction and well-being to improve the functionalities of our Services (e.g. through text analysis) and the overall user experience for you and other Qubie users. For example, this can include providing benchmark data to you and other end users and usage statistics for recommended actions. In its anonymized and aggregated form, data will never be attributed to either you or your respondents.
We may conclude based on the number of users that there is a greater desire in an organization to improve collaboration on a large scale. In such cases, we have a legitimate interest to contact individual users in these organizations or the organization itself to offer them the opportunity to use our Services.
3. How we share your information
We will share your personal data with all members of the Questback Group which includes:
Questback AS, Bogstadveien 54, 0366 Oslo, Norway
Questback Sweden AB, Kungsgatan 48, 111 35 Stockholm, Sweden
QB Enterprise Solutions AB, Kungsgatan 48, 111 35 Stockholm, Sweden
Questback OY, Keilaranta 1, 02150 Espoo, Finland
Questback GmbH, Gustav-Heinemann-Ufer 72a, 50968 Cologne, Germany
Questback Ltd., 7th Floor, 110 Cannon Street, London, EC4N 6EU, United Kingdom
Questback Inc. New York, 295 Madison Avenue 45th Floor, New York, NY 10017, USA
Questback Inc. Texas, 21 Waterway Avenue #500, The Woodlands, TX 77380, USA
As far as personal data is accessed from or processed by Questback Inc. New York or Questback Inc. Texas, we have undertaken appropriate safeguards by concluding standard data protection clauses adopted by the EU Commission (Art. 46 (2) GDPR). For further questions on these safeguards, please contact us at email@example.com.
We may share personal data to hosting providers and other sub-processors (e.g. Amazon Web Services and their sub-processors (see https://aws.amazon.com/compliance/sub-processors/) , as required, who offer hosting, analysis and supplementary services. These suppliers will process personal data only on a need-to-know basis and as instructed by Questback to ensure a secure, reliable and high-performance user experience on this website.
We process personal data through website tracking tools (e.g. Google Analytics) to monitor the performance and usability of our Services. These website tracking tools will not have access to your personal data.
Marketing and CRM solutions
Cookies are small text files stored by your web browser on your computer or device each time you use our Service. These files enable us to identify your computer or device when using our Service. Some cookies are temporary and will be deleted upon closing your browser (session cookies). Other cookies remain on your computer for a period specified in the cookie, unless they are deleted prematurely by you.
If you wish to ensure that cookies are not placed on your computer, you may manage, delete or disable cookies in the ‘options’ or ‘preferences’ menu of your web browser privacy settings. However, deleting or disabling cookies may disable functionalities on our Service and have an adverse effect on your overall user experience.
5. Your choices
Withdrawal of consent
If you have given your consent to processing your personal data, you are entitled to withdraw your consent at any time. If you wish to do so, please contact Questback by sending an email to firstname.lastname@example.org or by other means. Please note that your withdrawal has no effect on the lawfulness of data processing prior to your withdrawal; such processing remains valid.
Right to object
You are entitled to object at any time to our processing of your personal data on grounds relating to your particular situation, unless Questback demonstrates compelling legitimate interest in the processing which overrides your interests.
You may also be entitled to supplementary individual rights granted under data protection regulation, such as the right
- to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and further information;
- to obtain the rectification of inaccurate or completion of incomplete personal data concerning you,
- to obtain the erasure of personal data concerning you subject to certain preconditions;
- to obtain restriction of data processing subject to certain preconditions;
- to receive the personal data concerning you, in a structured, commonly used and machine-readable format and the right to transmit those data to another controller subject to certain preconditions;
Legal restrictions may apply to the application or scope of such rights. If you wish to exercise a right to which you are entitled as data subject, please contact us by sending an email to email@example.com, or by contacting our Data Protection Officer at firstname.lastname@example.org. If you seek to exercise your rights, we reserve the right to delete your entire account completely in order to service such request due to technical reasons.
You are entitled to exercise your rights for each purpose of data processing separately (e.g. you may object to receiving further newsletters and continue to receive product information).
We take your privacy very seriously. If you think our use of personal data is unfair, misleading or inappropriate, we are open to your comment. As a natural person affected by data processing you may lodge a complaint at the competent supervisory authority for data protection (https://www.datatilsynet.no). However, we strongly recommend to get in touch with us directly to address your inquiry as soon as possible.
6. How long do we process your personal data