Demonstrating the benefits of feedback

At Questback, we help companies and organizations from around the world benefit from listening to their employees and customers and acting on their feedback. The result? They become more effective, productive and innovative, boosting their bottom line.

Take a look at some of our customer case studies and explore our industry solutions pages to see how we can help you turn feedback into a business advantage.

Gathering employee feedback to take specific action and achieve real change.

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Danfoss

Case Study

Built on Questback, the Customer Satisfaction Survey Program helps SWISS to improve its customer experience.

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SWISS

Case Study

Measuring real-time customer satisfaction across all brand touchpoints to increase loyalty.

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Hilti

Case Study

Integrating customer and employee insight into business decisions.

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Bank Austria

Case Study

Find out how RSA reduced costs while increasing engagement and driving significant cultural change.

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RSA Insurance

Case Study

Establishing feedback as a leadership tool.

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Randstad

Case Study

Driving cultural change through feedback.

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RAG

Case Study

Engaging thousands of geographically-dispersed staff through an online community and engagement platform.

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NHS Employers: Northern Devon Healthcare Trust

Case Study

Driving cultural change through feedback.

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Sky

Case Study

Managing market research panels quickly and efficiently.

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Respondi

Case Study

Reducing time and cost of online survey research.

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Decision Technology

Case Study

Increasing use, engagement and satisfaction through a Customer Support Community.

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UniPark

Case Study