Introducing Orbit and Portals

Cut through complexity and reduce the time to insight with our new Orbit and Portals modules

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People talk – are you listening?

Create an ongoing dialogue with employees, customers and the market quickly and simply

People are the beating heart of your world. Whether they’re employees, customers or market research panellists, you need a way of listening to them that’s simple, effective and fast. Do it right and you’ll benefit from engaged and mobilised employees, retention of top talent and deep insight into customers, all enabling you to seize opportunities and improve business performance. Get it wrong, and you don’t just lose your competitive edge, you disconnect from your most valued resource: people.

At a time of accelerating change and increased competition, Questback’s Orbit and Portals modules together provide you with the ability to listen and act on what your key audiences are saying - fast. Linked modules within the Questback Enterprise Feedback Suite (EFS), Orbit and Portals put humans at the heart of feedback, empowering you to collect, connect and act on vital feedback in minutes rather than days.

Download Orbit solution sheet  »

Download Portals solution sheet  »


Orbit – providing structure for feedback

The larger an organisation or audience gets, the harder it becomes to manage structures such as hierarchies, roles, responsibilities and demographics.

Removing complexity, time and cost from Voice of the Employee, Voice of the Customer and market research initiatives

Orbit cuts the time needed to reach your audiences. It makes it possible to create highly complex hierarchical structures, such as reporting lines within an organisation, or demographics within customer data and market research samples, using flat participant lists from existing business systems, with just a few simple clicks. Orbit does this in minutes, not weeks, providing the context and ability to exactly target the right people and parts of your audience in order to find out what matters most to your business.

With Orbit, Questback makes it possible to manage huge groups of people, be they employees, customers or market research panelists, and get their insight at the right time, in the right way, while saving money and accelerating feedback projects.

Learn more about Orbit  »

Portals Online Dynamic Communities

Portals – a digital home for feedback

People want to talk, but it is increasingly difficult to connect with them through surveys alone. They don’t just want to fill in traditional questionnaires, but want to share their views with colleagues or fellow customers quickly and simply, in very natural, social ways.

Listen to your people - whenever they speak

Portals are dynamic online communities for your people. They not only give feedback a place to live, they put it right in people’s pocket with an engaging mobile app. An online space that’s easy to create and simple to use, Portals connects you to your people, allowing you to launch feedback communities and surveys quickly and easily without having to rely on traditional invitations like the tired old email.

By making it simple to do, we’ve made it beautiful to use, so you can start listening to people quickly, easily and effectively.

Learn more about Portals  »


People talk – make sure you are listening

While separate modules, we’ve built Portals and Orbit together, meaning they work seamlessly as one. It only takes a moment to explore your Orbit, find the right audience, and invite them to a discussion through a Portal. Together they provide a listening platform that delivers feedback at the speed of thought, closing the loop between insight and action.

Any tool can collect feedback, only Questback can connect it.

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Want to find out more?

Watch the video to see Orbit and Portals in action or contact us for a live demo.

Orbit Solution Sheet

Portals Solution Sheet 

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