What is the feedback platform?

With Questback, every bit of content is always responsive and easily adapted. We help you Listen, Engage and Act through a platform that is purpose-built with all the capabilities you need to successfully turn insights into competitive advantage and start delivering real value back to your organization. Whether you’re a business executive, a process owner or a partner, we’ve got you covered.

So take a look below to learn how we can help you identify opportunities and promote success through the power of feedback.

View Feedback Features

Start by telling us a little about yourself…

01 Listen

  • Adaptive and Responsive
  • Scripting, DIY, Expert and Guided Content Creation
  • Survey, Poll and Dialogue
  • Blog, Forum and Collaboration
  • Mobile App
  • Social Media, CATI and CAPI

02 Engage

  • Real-time Dashboards
  • Report Creation
  • Report Download
  • Analytics

03 Act

  • Alerts and Notifications
  • Closed-loop Management
  • Process Triggers
  • Action Planning

Feedback Platform

01 Listen

02 Engage

03 Act

This is how Executives Act:

Alerts and Notifications

Alerts and Notifications

You get lots of feedback. It’s important to be able to identify the things that need actioning right away. Alerts and notifications, either to people’s email or as a notification to our Portals mobile app, give immediate access to the individual people who need attention, open a dialogue and close the loop as quickly as possible. Get them in that moment of truth and turn your strongest critics into your most passionate advocates!

Let’s Talk
  • Data Processing

    Listening to people is only the beginning. Questback takes you all the way to transformational insight. Read More

  • Integration

    Stop trying to fit your business to the tool; fit the tool to the process with Questback. Read More

  • Security And Data Compliance

    Privacy by design, by default. At Questback, security and compliance are in our DNA. Read More

  • Accessibility

    When you listen, ensure every voice is heard with Questback. Read More