Centro de Recursos

Is your online survey getting the traction you need from customers? Or perhaps you are seeing a flurry of unsubscribes?

As a leading feedback technology company, we regularly hear common frustrations around annual employee engagement surveys such as low response

«Nearly 70% feared they wouldn’t meet the GDPR deadline; only 15% of companies were prepared on May 25, 2018.» Data privacy impacts data-driven insights.

Discussing how the best employers are gauging workforce opinions much more regularly than once a year.

SITUATION The GESIS – Leibniz Institute for Social Sciences is Germany’s largest social sciences infrastructure facility. With over 250 employees

SITUATION Ever since the implementation of the German Hard Coal Financing Act in 2007, RAG AG (largest German coal mining

SITUATION In the competitive TV and media industry, collecting viewer feedback is crucial to fine-tuning programmes to ensure their lasting

THE CHALLENGE. Market research in financially challenging environments In recent years dwindling budgets, greater pressure to cut costs, and higher

Discussing the significant gap between the perceived importance and relevance of feedback at the strategic level, and what companies actually

THE CHALLENGE. Nespresso wanted a customer feedback solution that would enable the company to communicate more effectively with it’s customer