Power better business decisions

Making in-house market research slick and quick

For brands, competition has never been fiercer, or customers more demanding. To drive loyalty and revenues in the age of the digital consumer brands must build their strategies on deeper knowledge of customer and market needs. For in-house teams that means delivering impactful research projects as smartly and cost effectively as they can.

RESEARCH CHALLENGES

  • Reduce the time to insightAutomate and speed up the research process, enabling you to react quickly to seize opportunities
  • Make an impact with compelling and actionable resultsQuickly share dynamic and visually appealing reports with stakeholders across the business
  • Increase efficiency while reducing costsExpandable and scalable, across multiple languages and geographies, our  technology delivers your tactical needs simply and efficiently

71

71% of businesses say market research is an important catalyst for change

Survey Tips and Tricks

Building and conducting online surveys is an art and a science and using web-based surveys the right way can bring enormous advantages to any business. This guide takes you step-by-step through the stages of working with online surveys; from planning, design and distribution to working with the results.

Since moving to Questback we’ve seen a definite difference in what we can achieve. Innovation gives us invaluable insight that helps us engage more deeply with our audiences. Paul Wood, Head of Global Research & Insight at FremantleMedia

QUESTBACK’S MARKET RESEARCH FOR BRANDS

BUILD YOUR MARKET KNOWLEDGE. OUTSMART THE COMPETITION.

Staying two steps ahead of the competition by pre-empting your customer needs is paramount to winning in today’s mercurial markets. In-house insight teams are key to creating competitive advantage, but to do so they need the right tools to gather, analyze and share insights real-time.

 

Questback’s Market Research software for Businesses and Brands is a flexible, scalable solution that ensures all your research needs from qualitative to quantitative and from panels to pop-up communities are catered for. Our technology enables you to complete all your research projects, no matter how big or small, quickly and cost effectively.

Whatever your insight need, Questback provides a centralized, easy to use software platform.

Take control of your insights. Grow your brand.  

Questback EFS delivers exactly the data we need to evaluate and continuously improve our customer service. And our rising subscription figures prove that we’re going in the right direction. Robert Wiedemer, Head of eCare, Sky Germany

MARKET RESEARCH BRAND EXPERIENCE GIVES YOU

  • Online surveys. From simple one question polls to the most complex multi-lingual research projects
  • Panels. Complete solution to recruit, manage, engage and listen to your panelists
  • Communities. Create closer relationships and deeper qualitative understanding with mobile-first communities
Online Portal

TRACK AND CHART PROGRESS

Real-time and interactive dashboards turn insight into better decision making

Ease of Use

MIRROR YOUR CUSTOMERS’ PREFERENCES

Built to be mobile-first, with future-proof responsive design to drive greater engagement

READY TO GO AT YOUR PACE

Intuitive design, in-built reporting and text analytics address your short-term tactical needs to deliver actionable insight – fast

Manage Whistleblowing

TAKE THE RISK OUT OF RESEARCH

GDPR by design, our safeguards privacy and confidentiality, meeting the highest standards

Knock the competition out of the park. Gain the edge with deeper customer insights. 

Request a Tailored Demo Now

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