UNLOCK TIMELY INSIGHTS WITH FEEDBACK ASSISTANT

ON-DEMAND SURVEY FEEDBACK

 

Surveying your employees and customers once a year is a nice start. But, if you want to move your organization up a notch (or two), you need to talk to people much more frequently. Questback’s on-demand survey feedback assistant empowers your managers to quickly amass insights from employees and customers whenever needed.

Make informed business decisions in the moment  

self-service employee and customer feedback survey
  • PREVENT WORKPLACE PROBLEMS FROM SPIRALING OUT OF CONTROLSolve minor issues before they grow into serious ones
  • LEVERAGE YOUR TEAM’S BEST IDEASBring the most innovative products and services to market
  • KEEP TOP TALENT ENGAGEDUse feedback to prove you’re listening
  • ENSURE CUSTOMERS ARE SATISFIEDFind out what your customers are thinking so you can better serve them

31.5

Fortune 500 companies lose $31.5 billion each year because employees aren’t able to share their ideas effectively

DRIVE CHANGE WITH EMPLOYEE FEEDBACK

Your employees have a lot of great ideas. Are you listening to them? Learn how your organization stands to benefit from real-time employee survey feedback.

Leaders should be encouraging employees to seek and share experiences often. This gives individuals license to seek out what they need to learn, without fear that they’re being intrusive or bothersome — or that it will make them look bad. Christopher G. Myers professor at Johns Hopkins University

QUESTBACK’S FEEDBACK ASSISTANT

BUILD KNOWLEDGE SWIFTLY

Organizations like yours are constantly looking for clever and efficient ways to improve the feedback loop with their customers and employees beyond the fixed annual cycle. At the same time, they’re under pressure to alleviate some of the administrative burden that falls on the shoulders of the HR department.

Questback’s self-service survey feedback assistant puts control squarely in the hands your managers empowering them to seek out customer and team insights as and when they need them. Make life easier, equip them with the tools they need to act with agility.

Goodbye guesswork. Get the insights you need. When they matter the most.

Improved communication and collaboration through social technologies could raise the productivity of interaction workers by 20 to 25 percent. McKinsey

FEEDBACK ASSISTANT GIVES YOU

  • Agility: Empower your managers to get the answers they’re looking for—right away
  • Customer insights: Learn what your customers think about your products, services and campaigns
  • Data visualization: View feedback in near-real time dashboards and track trends over time
  • Engagement: Demonstrate you value your top talent asking them what’s on their mind and developing their best ideas
  • Simplicity: Ask precise questions with an easy-to-use self-service interface
Online Portal

THE QUESTIONS YOU NEED TO ASK

Use pre-loaded survey templates or create customized questionnaires in a matter of minutes.

Ease of Use

SURVEYS AT YOUR OWN PACE

Send supplemental surveys to employees and customers right when you need to.

ASK THE RIGHT PEOPLE THE RIGHT QUESTIONS

Segment your employees and customers to ensure you get the most helpful data.

Manage Whistleblowing

THE ANSWERS YOU NEED—WHEN YOU NEED THEM

Get immediate responses and begin analyzing them right away to determine what needs to change.

LEARN HOW TODAY’S LEADING ORGANIZATIONS RELY ON EMPLOYEE AND CUSTOMER FEEDBACK TO OUTPERFERFORM THEIR GOALS

Request a Tailored Demo Now
whistleblower

Why guess? Questback’s Feedback Assistant gives you the accurate insights you need to thrive in today’s complex business environment.

Are you ready to unlock and leverage valuable insights to become a stronger organization?

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