Udgivet 09.07.2015 Questback
What’s so important about customer loyalty? Everything. When you have loyal customers, they do your marketing for you, referring their friends and family to you in droves. When you have loyal customers, they won’t switch to your competitor, even when your competitor is perceived as offering a better product or a lower cost.
Here's a collection of 19 of the most amazing stories of successful customer loyalty and how companies changed the game for themselves by inspiring greater brand connection and retention.
But why should you note them?
So you can learn and adapt. There is always room for innovation in your industry. You may not have the massive audience of, say, Coca-Cola, but that’s no reason why you can’t take their innovative ideas and transfer them into your own vertical.
As you read through this list of the paragons of customer loyalty, take one or two ideas and put them into practice in your customer engagement efforts today.
What we learn from the stories above is that if you start doing these things systematically, your customer loyalty will never be the same.
What are your favorite customer loyalty programs, and why? Meet us over on Twitter to comment. We love hearing from you!
Want to ensure your customer loyalty program is world-class? Contact Questback today, or schedule a demo now.
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