Blog

5 Clever Ways to Increase Your Net Promoter Score™

The NPS is a market research methodology that determines how popular your product or service is with consumers. Here are five ways to increase your score....

  • 20 maj 2014

Best Practices of Customer Feedback

Darren Bosik, Questback's talented methodologist, shares his knowledge and tips about customer feedback and market research....

  • 6 maj 2014

Survey Hacks: A Cheat Sheet for Creating Online Surveys that Work

A checklist of simple-yet-effective hacks for optimizing your online surveys. Whatever your objective, do these 11 things and your surveys will bring results....

  • 6 maj 2014

The 10 Commandments of Customer Experience

Check out these ten principles and take your customer experience to the next level, no matter what business or industry you are in....

  • 28 april 2014

12 Simple Yes/No Questions to Ask Before Sending Out Your Survey

Surveys are a powerful way to gain insights from customers and employees - check out these 12 tips to get the best results....

  • 21 april 2014

The Art of Loving Negative Feedback

Surveys can be intimidating for many managers, giving the vibe that they are being tested. But 'bad' feedback can be the best feedback you ever get....

  • 2 april 2014