RSA Insurance: Employee Engagement Transformation
CAT: Employee insight
RSA Insurance is driving cultural change and greater employee engagement with Questback’s feedback platform.
Using Questback Ernst & Young gets valuable feedback on employment processes and regular monitoring of employee opinion - all year round.
Using Questback, SWISS runs a continuous online passenger survey, monitoring customer experience at 15 touch points - and it's making a strategic difference.
"Using Questback, we are able to get a clearer view of the customers experience on the whole sales process from the initial test drive request to making the final sale."
Nespresso is using Questback to create more real-time satisfaction and more lifetime value.
Stay on Top of the Latest Tips, Trends and Best Practices — in Customer Insight, Employee Engagement & Market Research!