Company News | Press Coverage: Why Retailers Need to Transform Colleague Engagement
| The Retailer |
"There is no time to lose - the time to act is now. Effectively engaging with colleagues is central to driving business success, listening to their feedback delivers real competitive advantage."
In this issue of the BRC’s The Retailer, Questback discusses the need to transform colleague engagement for retailers. Listening to staff once a year is not enough. Retailers and companies that adapt to survive and thrive know that effectively engaging with colleagues is central to driving business success. Listening to their feedback is a crucial component that can deliver real competitive advantage. At Questback, we’re advocating a new approach to transforming colleague engagement. Transform your colleague engagement strategy. Read the full article to learn more.
In this article, learn about these three areas for transforming your colleague engagement:
- Listen to and treat as you would your customers
- Shorten the time between feedback and action
- Unlock innovation
- Measure in real-time