Engage your biggest asset – your people
Questback helps you to collect and act on real-time feedback in multiple ways, boosting engagement, retention and performance leading to competitive advantage.Read More
Align everyone with your strategy and goals
Questback helps you to ensure everyone is heading in the same direction, tracking staff alignment with your strategy and objectives.Read More
Extend leadership throughout your organization
Questback enables you to create a company full of leaders – extending 360° feedback across the organization.Read More
Listen at every employee touchpoint
Questback makes it easy to collect feedback across individual touchpoints and use the insight to transform the wider employee journey.Read More
Build loyalty across every touchpoint
Proactively capture feedback throughout the customer journey with Questback and use these insights to continuously improve every customer touchpoint.Read More
Put customers at the heart of your business
With Questback you can listen more closely to your customers, closing the gaps between feedback, insight and action to deliver a better customer experience.Read More
Listen and act anytime to drive retention
Questback enables you to listen to your customers in real-time and deliver fast responses to their concerns, safeguarding retention and boosting loyalty.Read More
Innovation starts with your customers
Unlock the power of customer insight and translate it into new product innovation that meets changing needs with Questback.Read More
Engage with participants for deeper insight
With Questback you can give your audiences the platform to speak their minds – from market research online communities (MROCs) to dynamic, pop-up communities.Read More
Cut the time and cost to deliver insight
Whatever the complexity of your project, drive efficiency and deliver insight faster with Questback’s easy to use, automated platform.Read More
The complete solution for your online panel
Use Questback to reach and engage the right people quickly and efficiently, reducing cost, building loyalty and delivering ongoing insight to your clients.Read More
Capture insight at the moment of truth
Our mobile-first surveys let you engage with consumers in the moment through easy to deploy and analyze smartphone apps and responsive design.Read More
How is Questback right for you?
Turn feedback into value
From retention to performance, we help you use feedback insight to overcome your business challenges.
Open, scalable platform
We grow with your needs, helping you turn feedback into insight across your organization.
Built on privacy
Whatever your feedback project, confidentiality is at the heart of our platform.
Our people – passionate about feedback
We are focused on partnering with you to turn feedback into business advantage.
Simple to use
However complex your audience, we make it easy and efficient to engage with them.
Close the loop
Turn insight into business results with our real-time reporting and action management capabilities.
Using Questback technology, we’re generating insight that can be used to take targeted action and achieve real, site-specific change.
-Danfoss Power Solutions
We needed to work with a company that offered robust, flexible technology that would speed up the research process, combined with responsive support and a commitment to innovation over the long term. Questback met all of our requirements and our partnership has helped us to grow rapidly.
Business benefits have included increased engagement, authentic feedback and insight, over 40% reduced costs, rich input into strategic projects and, most importantly, cultural change.
Questback delivers exactly the survey data we need to evaluate and continuously improve our customer service. And our rising subscription figures prove that we are going in the right direction.
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