Introducing Questback Essentials. Sophisticated Research Made Simple.

Essentials Platform Helps Companies Understand Customers and Employees Better, Faster and More Easily. Learn More

​People Matter. Get their insight.

More than 5000 companies, large and small, use Questback's customer, employee and market feedback platform to grow.

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MARKET LEADERS

How we help you get ahead

QuestBack delivers professional survey software as well as full service feedback solutions enabling our clients to collect customer and employee insight – and convert it into loyalty, growth and profitability. Put simply, we give you the answers you need to get ahead.

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Collect data from all touchpoints.

Online, social and mobile survey and feedback tools to collect data from all touchpoints supporting customer service, sales, HR, market research & more.

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Immediate 'event-driven' feedback.

Collect feedback within moments of an event for better response rates and heightened accuracy. Mix non-solicited data with survey, panel and community insight for a complete view of performance.

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Real-time reports & alerts.

Real-time reporting with action alerts and dashboards let you see what’s not working and change it. Or, see what is working, and optimize it.

CUSTOMER SUPPORT

Customize your feedback platform. Receive expert support.

Our knowledgeable advisers will help you do-it-yourself or provide full managed services. We listen, we understand, we collaborate with you - to ensure you get results. To discuss your unique business opportunities mail us at support@questback.com. Or, call +27 21 558 7401

OUR PRODUCTS

Solutions for enterprise and small business

Whether you’re a small business or department within a large company looking for a DIY survey tool, or an enterprise that requires scalability and sophistication, we have the solution for you.

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MARKET LEADERS

Trusted by leading companies

We work with some of the biggest brands in the world as well as thousands of smaller companies. We will never take their trust – or yours – for granted.

  • IKEA

    IKEA

  • NINTENDO

    NINTENDO

  • PEUGEOT

    PEUGEOT

  • PFIZER

    PFIZER

  • SAS

    SAS

  • UNIVERSAL

    UNIVERSAL

NEWS & RESOURCES

Information is valuable...but insight is priceless

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Introducing Questback Essentials. Sophisticated Research Made Simple.

Essentials Platform Helps Companies Understand Customers and Employees Better, Faster and More Easily.

Learn More
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Survey Personalization Gone Bad: How To Avoid The Alienation Effect

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5 Persistent Customer Satisfaction Myths and How to Bust Them

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