Privacy & Security Statement
Dedication towards securing our site and to protect our customers
QuestBack.com has created this Privacy Statement to demonstrate our dedication towards securing our site and to protect our customers against any dissemination of information.
Information collection and use
Any information stored on our site is treated as confidential and not given away or sold to anyone. All information is stored strictly secure and can only be accessed by QuestBack.com.
During your registration on our site, we collect information such as company name, e-mail, address, location, telephone/fax and name on responsible person. This information is used to identify you in our system, for billing reasons and to be able to contact you if for any reason there should be a problem with your account. The information gathered will only be used internally in QuestBack.com and not given away to any third party.
Access to your personal information
As a QuestBack customer, you can at any time access your personal information and update you contact details by logging in with your username/password on our site.
Access to information collected
As a QuestBack customer, you have access to create several users with different privilege levels within your account. With this option more than one person in your organization can benefit from the use of our services and you are still in control of who has access to different kind of information. It is, however, your responsibility to choose the level of access each user should have and to protect your information by selecting which users within your organization can access your protected folders.
Anonymity in surveys
When anonymity in surveys are involved, no identifiable information, like browser type and version, Internet IP address, operating system, or e-mail address, will be stored together with the answer. This is to protect your anonymity.
When your subscription to any of QuestBack.com services is terminated or expired, your account will be deactivated and not accessible. However, QuestBack reserves the right to store information collected through the use of our site for an indefinite time. If you for any reason wish to re-open your account with us, your previously collected information will still be available.
We use reasonable precautions to protect our customers' personal information and to store it securely. Such precautions are the use of encrypted communication between our servers and any clients accessing our site by the use of Secure Socket Layer (SSL). SSL is a technology widely used by any web-services seeking the protection of information on the internet. To ensure our customers that they truly are accessing QuestBack.com services we have adopted the use of industry standards certificates from one of the most trusted Certificate Authorities available on the internet. You can see this by clicking on the privacy icon in your browser.
Changes to this statement
QuestBack may occasionally change this information, such changes will be notified by changing the last updated section in this document and may also be shown as a welcome message during login on our site for a limited space of time. We encourage our customers to regularly check for any updates to this statement.