Mobile

Connect with respondents on the move

People are increasingly providing feedback via mobile devices. To ensure great feedback results, QuestBack has made sure to optimize questionnaires and communities for different screen sizes.

Get real-time feedback and improve response rates

Another reason why mobile is becoming ever more significant is that mobile devices offer the opportunity to reach people on the move. By gathering real-time feedback at any location or time, you are able to measure customer experience at important “moments of truth.” In addition to feedback, our Mobile module can also store location data and other information.

QuestBack supports responses on mobile devices such as mobile phones, smart phones, iPads, and tablet PCs.

• Adaptable survey designs
• Capture feedback “in the moment”, e.g. at events or point-of-sale locations
• Increase response rates
• Customize surveys to accommodate mobile attention