People Matter. Get Their Insight.

The person-focused online survey and insights platform

Trusted by leading companies

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MARKET LEADERS

How we help you get ahead

QuestBack delivers professional survey software as well as full service feedback solutions enabling our clients to collect customer and employee insight – and convert it into loyalty, growth and profitability. Put simply, we give you the answers you need to get ahead.

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Collect data from all touchpoints.

Online, social and mobile survey and feedback tools to collect data from all touchpoints supporting customer loyalty, HR, market research & more.

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Immediate 'event-driven' feedback.

Collect feedback within moments of an event for better response rates and heightened accuracy. Mix non-solicited data with survey, panel and community insight for a complete view of performance.

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Real-time reports & alerts.

Real-time reporting with action alerts and dashboards let you see what’s not working and change it. Or, see what is working, and optimise around it.

CUSTOMER SUPPORT

Customize your feedback platform. Receive expert support.

Our knowledgeable advisers (the folks below) will help you do-it-yourself or provide full managed services. We listen, we understand, we collaborate with you - to ensure you get results. To discuss your unique business needs just send us an e-mail. Or call +353 1 4428490

questback customer support christine

CHRISTINE HESTNES

DIY SURVEYS & REPORTING ADVISOR

questback customer support anne-perly

ANNE-PERLY ERIKSEN

CUSTOMER SUCCESS & MARKET INTELLIGENCEc

questback customer support lars erik

LARS-ERIK HOVDE

DASHBOARD BASED SALES MANAGMENT

questback customer support anne-kristine

ANNE-KRISTINE KAVLI

DESCRIPTIVE ANALYTICS

questback customer support trude

TRUDE GUNLEIKSRUD

NPS & CUSTOMER SATISFACTION

questback customer support joakim

JOAKIM LINDBERG

EMPLOYEE ENGAGEMENT

OUR PRODUCTS

Solutions for enterprise and small business

Whether you’re a small business or department within a large company looking for a DIY survey tool, or an enterprise that requires scalability and sophistication, we have the solution for you.

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questback survey and feedback products
questback survey and feedback products

BLOG & RESOURCES

Information is valuable...but insight is priceless

Our feed

Introducing Questback Essentials. Sophisticated Research Made Simple.

Essentials Platform Helps Companies Understand Customers and Employees Better, Faster and More Easily.

Learn More
Social-Customers-Is-Your-Brand-Surviving

Social Media: How to learn more from your customers

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9-Tips-for-Next-Level-Market-Research-OnlineCommunities

9 Tips That Will Take Your Market Research Online Community to the Next Level

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Get-Actionable-Insight-From-Net-Promoter-Surveys

​How to Get More Value and Insight from Net Promoter® Score Surveys

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The-biggest-problem-with-your-data-and-how-my-sight-solves-it

​The Biggest Problem with Your Data (And How MySight Solves It)

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7-Reason-to-Use-Open-Ended-Feedback-Questions

​7 Reasons to Use Open-Ended Survey Questions (And 5 Reasons to Avoid Them)

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Continuous-Employee-feedback-–-lessons-from-Accenture-and-Team-Sky

Continuous Employee Feedback – Lessons from Accenture and Team Sky

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Kim-Kardashian-Will-Never-be-Good-at-Market-Research

Kim Kardashian's Market Research Mistake And 5 Things You Can Do Better

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Scaling-the-Benefits-of-360°-Feedback

How to Use 360° Employee Feedback to Transform Performance and Motivation

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Philosophers on Data Management

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Get-Value-from-Employee-Research-

How To Get Faster And More Actionable Insight From Your Employee Feedback

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Welcome to Questback

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