Smarter, faster feedback

We use QuestBack to conduct smarter HR surveys and turn audience feedback into improved services and better business decisions.

Magne Bjella, Manager New Media 
The Norwegian National Opera and Ballet 

REQUEST DEMO Scroll down

MARKET LEADERS

How we help you get ahead

QuestBack delivers mobile-first surveys as well as full service feedback solutions enabling our clients to collect customer and employee insight – and convert it into loyalty, growth and profitability. Put simply, we give you the answers you need to get ahead.

market-image-1

Collect data from all touchpoints.

Online, social and mobile survey and feedback tools to collect data from all touchpoints supporting customer satisfaction, HR, market research & more.

market-image-2

Immediate 'event-driven' feedback.

Collect feedback within moments of an event for better response rates and heightened accuracy. Mix non-solicited data with survey, panel and community insight for a complete view of performance.

market-image-3

Real-time reports & alerts.

Real-time reporting with action alerts and dashboards let you see what’s not working and change it. Or, see what is working, and optimize around it.

CUSTOMER SUPPORT

Customize your feedback platform. Receive expert support.

Our knowledgeable advisers (the folks below) will help you do-it-yourself or provide full managed services. We listen, we understand, we collaborate with you - to ensure you get results. To discuss your unique business opportunities send us an email john.mctrusty@questback.com. Or call +1 905 896 6946.

no05

CHRISTINE HESTNES

DIY SURVEYS & REPORTING ADVISOR

ge04

CHRISTIAN KAMP

ENTERPRISE FEEDBACK

36582B0B-A26A-4B04-93DD-07262C76CEC8

MIA JEDBORD

MARKET INTELLIGENCE

uk03

MICHAEL COURTIER

EMPLOYEE ENGAGEMENT

no02

TRUDE GUNLEIKSRUD

NPS & CUSTOMER SATISFACTION

B10542D7-8C5F-4DB2-AFB6-A63C7B8B7275

SAARA TAMMELIN

DASHBOARDS & SALES

swiss case study

CASE STUDIES

Swiss: The continuous online survey

Using QuestBack, SWISS runs a continuous online passenger survey, monitoring customer experience at 15 touch points - and it's making a strategic difference.

SEE THE CASE STUDY
Swiss
volvo case study

CASE STUDIES

Volvo: Test driving satisfaction

"Using QuestBack, we are able to get a clearer view of the customers experience on the whole sales process from the initial test-drive request to making the final sale."

SEE THE CASE STUDY
Volvo
ernst-and-young-case-study

CASE STUDIES

Ernst & Young: Knowing employees

Using QuestBack Ernst & Young gets valuable feedback on employment processes and regular monitoring of employee opinion - all year round.

SEE THE CASE STUDY
Ernst & Young
warner

CASE STUDIES

Warner music: The customer community

Warner Music Group is using QuestBack to analyze opinions of thousands of engaged customers.

SEE THE CASE STUDY
Warner
nespresso case study

CASE STUDIES

Nespresso: Satisfying customers

Nespresso is using QuestBack to create more real-time satisfaction and more lifetime value.

SEE THE CASE STUDY
Nespresso
Browse case studies

OUR PRODUCTS

Solutions for enterprise and small business

Whether you’re a small business or department within a large company looking for a DIY survey tool, or an enterprise that requires scalability and sophistication, we have the solution for you.

Request demo
product-content-large
product-content-small

MARKET LEADERS

Trusted by leading companies

We work with some of the biggest brands in the world as well as thousands of smaller companies. Their trust - like yours, is precious. 

  • IKEA

    IKEA

  • NINTENDO

    NINTENDO

  • PEUGEOT

    PEUGEOT

  • PFIZER

    PFIZER

  • SAS

    SAS

  • UNIVERSAL

    UNIVERSAL

NEWS & RESOURCES

Information is valuable...but insight is priceless

Our feed

15.-How-Scoring-model-makes-or-breaks-insight

Want Better Customer Insight? Understand These 3 Scoring Models

Read more
11.-Why-CX-Starts-With-EE-Idea-Wasn’t-New

How To Deliver Exceptional Customer Experience Through Smarter Employee Engagement

Read more
13.-Why-standar-employee-engagement-models-fail

4 Ways To Improve Your Employee Engagement Model

Read more
1.-Surprising-Secrets-Lurking-in-Your-Customer-Data

How To Get More Insight From Your Customer Data

Read more
9.-How-to-Use-360-Feedback-to-Build-Smarter-Happier-Teams

​How to Use 360 Degree Feedback to Create Smarter, Happier Teams

Read more
18.-Customer-experience-3-ways-to-start-measuring-it-better-now

Customer Experience: 3 Ways to Start Measuring It Better Now

Read more
17.-Why-Your-Customer-Brain-Wants

​Why Your Customer’s Brain Wants You to Measure Experience As It Happens

Read more
16.-How-to-build-the-perfect-onlince-community-for-market-research

​How to Build the Perfect Online Community for Market Research

Read more
questback blog right questions

Survey Hacks: ​Are You Getting the Right Answers to All the Wrong Questions?

Read more
philosophers on data questback

Philosophers on Data Management

Read more

DEMO

Sign up for free demo

Let ’s do this.

You most enable JavaScript to submit the form.


Get Pricing

Get the best price for your feedback solutions

See how your business can turn feedback into profit by using QuestBack.

You most enable JavaScript to submit the form.


SELECT COUNTRY

LOGIN

Select your platform

To login please select your questback platform