Purchase Decision Support
Purchase Decision Support is one of 260 different templates in the QuestBack service and it addresses the challenges associated with purchase decision and administration.
QuestBack is a professional online service for surveys and feedback management. With QuestBack you can easily build your online questionnaire, analyse feedback, and initiate follow-up activities.
QuestBack Purchase Decision Support will help you to:
- Make the right purchase decisions
- Effective administration of purchases
- Ensure that specific needs within the organization are covered
- Ensure your employees feel ownership to purchase decisions
Download the complete QuestBack Purchase Decision Support solution sheet - click here to enter Download Centre.
Step-by-Step with QuestBack
- Log in to the QuestBack service
- Choose a template
- Customize your questions
- Send your survey link to QuestBack for quality review
- Publish your new survey
- Extract, analyse and share results ongoing
- Act now; Prioritize improvement and mobilize resources
Ask & Act
Notifications
Using notifications allows you to set up an automatic email to a relationship owner(s). If a customer response needs immediate follow-up, the party responsible for that customer can be alerted by email to take action.
Read more about QuestBack notifications
Web reports
Web reports allow you to share results with your stakeholders through online reports, either finished evaluations or responses from ongoing feedback. Readers of web reports do not have to be QuestBack users.
Read more about QuestBack web reports
Integration
Integrating QuestBack with your CRM system can help establish improved work-flows, cut costs and save time by making import and export processes run automatically across your systems.
Read more about QuestBack CRM integration