Competence Mapping

Use the right people for the right tasks

QuestBack Competence Mapping addresses the challenges associated with an organization’s effectiveness:

What competencies do we need?
Who has what competencies?
Do we have the right amount of the relevant competencies?
Do we use the right people for the right jobs?
Who within your organization is interested in developing their competencies?
Do we share and promote knowledge?
How to effectively downsize my organization?

QuestBack Competence Mapping will help you to:

Identify recruitment and training needs
Identify, develop and utilise your employees’ full potential
Develop enabled and fulfi lled employees
Lower costs and raise productivity
Identify hidden internal resources
Establish productive teams
Identify resources with core and non-core competencies/experiences

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QuestBack Competence Mapping illustration

Step-by-Step with QuestBack

Log in to the QuestBack service
Click Templates
Choose template Competence Mapping
Customize your questions
Send your survey link to QuestBack for Quality Review
Publish your sales meeting evaluation
Invite your target group to respond
Extract, analyse and share results ongoing
Act now; Prioritize improvement or focus areas and mobilize resources

Automate your information gathering activities and processes

Notifications
Using notifications allows you to set up an automatic email to a relationship owner(s). If a customer response needs immediate follow-up, the party responsible for that customer can be alerted by email to take action.