Globalpark, a QuestBack Company, is Recognized as a Global Leader in Enterprise Feedback Management
New York / Oslo, 29 September 2011: Independent research firm, Forrester Research Inc., has recognized Globalpark, a QuestBack company, as a leader in the enterprise feedback management market.
"Truly shines with its strategy and vision"
In the report released September 27, 2011, "The Forrester Wave™: EFM Vendors, Market Insights Platform Providers, Q3 2011”, the firm evaluated the strengths and weaknesses of five (5) market-insights platform providers across seventy-six (76) criteria that span current offering, strategy, and market presence. The results put Globalpark, a QuestBack company, as a Leader that “truly shines with its strategy and vision for the future of EFM and its forward-thinking approach to developing unique EFM solutions.”
With a robust market-insights platform, “Globalpark especially excels in the multitude of ways the platform can collect feedback, both structured and unstructured, and with its data integration capabilities, which include a number of packaged applications for CRM and social media data.”
This recognition comes on the tails of Globalpark being acquired by QuestBack, and its earlier release of Social Insight Connect, the first solution to enable a private and measurable feedback community within the Facebook environment.
QuestBack CEO proud of ranking
QuestBack CEO Ivar Kroghrud is proud of the ranking: “We believe that inclusion as a Leader in Forrester’s EFM Wave report validates our vision for the future of EFM, and will help us bring proven business value to new markets.”
Press contact:
Daniel Vadet Hansen, Marketing Director
Tel: +47 98221747
daniel@questback.com
QuestBack AS is Europe's leading provider of Enterprise Feedback Management and online survey solutions - web-based services for relationship development through the collection, analysis, and follow-up of business critical information. QuestBack’s clients achieve better financial performance through increasing the satisfaction and loyalty among their customers and employees. QuestBack was founded in 2000, gained profitability already by the end of 2001 and has enjoyed a double digit growth ever since. The Company is headquartered in Oslo, Norway with offices in a total of 17 countries. QuestBack service over 5,000 customers across all sectors and industries, including: Volvo, Ernst & Young, Coca-Cola and Microsoft.